Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5484) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1285) , Advisor (961) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (634) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1251 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1120 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 918 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 839 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2982 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2060 reviews)); "Very demanding and low very low pay" ((in 1224 reviews)); "Bad managers or team leaders" ((in 507 reviews)); "Extended working hours" ((in 334 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

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3.9

76% would recommend to a friend

(44,713 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

2.0

Jan 15, 2018

Don't waste your time

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Casual dress code, and no scripts to follow.

Cons

This place is not professionnal, you get a raise or bonuses and you have to fight for months to obtain it. Management has zero communication with staff. If you like fruitflies twirling around your face while making calls sitting on broken chairs with dirty stains, if you to be bossed around by juniors of age 22 who just got there and already have higher positions with no experience, That is the place for you.

1.0

Oct 29, 2017

It's like working in an outsourcing company in India or Philippines

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

400£ relocation package No stress, no one cares about anything

Cons

No career opportunities (except you can become a manager and earn 40£ more p/w) No bonuses ( your salary will increase only when UK will increase their minimum hourly payment). If you want to become senior manager on someone above- you need to have proper surname and northern Irish accent (you know what I mean) Sick day = Absence, 0 tolerance to that They are not even pretending that you are not a tool but a person outdated PC, half of them do not work properly No one is cleaning desks from dust, air conditioning is awful (it is always either very cold or very hot)

1.0

Oct 19, 2017

automotive company, bullying and harassment from management is the norm

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Working hours are good Open plan office

Cons

Bullying Inequality Pay differences for same job Bad management I could go on

Viewing 112 - 114 of 44,713 Reviews

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