Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5485) , Team Leader (1849) , Agente De Atendimento (1630) , Customer Service Advisor (1438) , Customer Service Representative (CSR) (1284) , Advisor (961) , Customer Service Agent (749) , Customer Service (641) , Technical Support Engineer (634) , Technical Support (622) , Operations Manager (588) , Content Moderator (551) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (407)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home options is good" ((in 1250 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1138 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1133 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 905 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 847 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2957 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2048 reviews)); "The pay is low and not enough for inflation" ((in 1220 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 326 reviews)); "Extended working hours" ((in 323 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,713 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Senior management

3.6

Work/Life balance

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,713 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

3.0

Apr 11, 2016

Company is ok but not what I thought it would be

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good pay, PTO, offers benefits

Cons

Hard to get PTO approved, benefits are really expensive, company is very unorganized, no one seems sure of what they are suppose to do, rules are enforced willy nilly

1.0

Aug 10, 2014

Obvious favoritism, poor training and support manager! Complete waste of time!

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Paid training. However, the pay is extremely low as compared to other call center opportunities that are out there.

Cons

I reported a system ID problem on day two of my training. The fact the ID did not work properly, prevented me from fully grasping the training material, and made it impossible to participate in group discussions and hands on exercises. After 13 days of extremely faced-paced training, my ID still did not work even after reporting thie issue to my trainer at least three times! The trainer COMPLETELY BLEW ME OFF! During training, several students were kicked off the systems multiple times everyday, and we had numerous technical problems (ie: loss of audio). There was favortism by the trainer as he connected primarily with the male members of he class.

1.0

Apr 13, 2014

Favoritism, Frantinization, pro quid pro, sexual harassment by supervisors.

Sales representative

Recommend

CEO approval

Business Outlook

Pros

None. Afraid to say what's going on cause I need my job.

Cons

Low pay huge expectations and if your not one of the groupies them you don't stand a chance

Viewing 124 - 126 of 44,713 Reviews

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