Is Concentrix a good company to work for as a Operations Manager?

Operations Manager professionals working at Concentrix have rated their employer with 4.6 out of 5 stars in 612 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Operations Manager Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Operations Manager interview questions at Concentrix .

Does Concentrix pay Operations Manager employees well?

Operations Manager professionals rate their compensation and benefits at Concentrix with 4.2 out of 5 stars based on 612 anonymously submitted employee reviews. This is 15.4% better than the company average rating for salary and benefits. Find out more about Operations Manager salaries at Concentrix.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1841) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1267 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1157 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1121 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 910 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 853 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2968 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2044 reviews)); "Very demanding and low very low pay" ((in 1218 reviews)); "Bad Managers to work with" ((in 519 reviews)); "Extended working hours" ((in 335 reviews))

Concentrix Operations Manager reviews

4.6

93% would recommend to a friend

(612 total reviews)

Chris Caldwell

97% approve of CEO

92% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Manager, Operations employees have rated Concentrix with 4.6 out of 5 stars, based on 612 company reviews on Glassdoor. This indicates that most Manager, Operations professionals have an excellent working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Manager, Operations professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

612 reviews

5.0

Jul 31, 2024

Sales / Retention Operation manager with over 10 years of experience in the BPO industry

Operations manager i

Recommend

CEO approval

Business Outlook

Pros

Concentrix offers an excellent environment for growth and skill development. Support is always available, and you have the opportunity to reach out to the highest titles without restrictions, thanks to our open-door policy.

Cons

Certain procedures can experience lengthy approval times. The hardware provided may not be the most advanced on the market.

5.0

Jul 29, 2024

Great Long Term and Short Term work

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Celebrating monthly holidays providing food and activities. Using feedback on incentives to put in place. Doesn't matter if you are looking for something short term or long term in your career there are opportunities for both. Food trucks come every week to the site location.

Cons

None to share at this time

Concentrix Response

1y

We really appreciate this excellent feedback! We think we have something pretty special at Concentrix and it's great to hear you think so too. However, we are always looking for ways to improve for our game changers all across the globe, so thank you again for the review.

5.0

Jul 25, 2024

Employee Centricity

Operations manager

Recommend

CEO approval

Business Outlook

Pros

The best place to work, right platform to prove your capabilities

Cons

Nothing specific that I observed

Concentrix Response

1y

Thank you for sharing! And for all you do on the Concentrix team.

Viewing 154 - 156 of 612 Reviews

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Concentrix Operations Manager reviews

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Reviews by job title

Sales / Retention Operation manager with over 10 years of experience in the BPO industry

Great Long Term and Short Term work

Employee Centricity

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