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      Concentrix

      Engaged Employer

      Concentrix reviews

      3.9

      76% would recommend to a friend

      (44,678 total reviews)
      avatar

      Chris Caldwell

      86% approve of CEO

      71% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      3.9

      Culture & values

      3.8

      Career opportunities

      3.7

      Senior management

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      45K reviews
      1.0
      Jul 15, 2023

      Nightmare

      Agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nothing at all, believe me.

      Cons

      Instead of spending money buying pizzas, snacks, drinks, etc to deceive employees leading them to think that it is actually a great company to work in, the "big bosses" should control, verify and investigate - in a fair way -how managers are treating people. People Solutions will not act on managers, even if they have made a big mistake. they will only make decisions like disciplinary proceedings or dismissal with agents. They blindly believe in the "superiors". In Porto (Portugal), the most toxic work environment I've ever known. Managers do as they please. they are "untouchable". Associate directors and directors don't care about these things. They spend their lives in meetings after meetings through Teams, often from home. They are "bigs", with big salaries, why bother with the "little ones". People leave the company like ants leaving the shelter to look for food. Injustices, moral harassment and humiliations happen every day at Concentrix in Porto. It is time for the labor authorities in Portugal to do a thorough investigation. or the media....That s enough!

      avatar
      Concentrix Response
      2y
      Thank you for stopping by to leave this candid feedback regarding your experience working here at Concentrix. We are committed to providing the best work environment possible for our Concentrix team and ensuring its in line with our strong culture. It's disappointing to hear your concerns regarding your as soon as you can. You're a valued part of the Concentrix team, and we want to do whatever possible to address these concerns, show you that your time here is valued and help make this a happy, fun place for you to come to work! Please contact staff.online.feedback@concentrix.com for further assistance.
      2.0
      Jul 10, 2023

      Toxic

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people were nice, and doing their best in an atmosphere that was becoming worse and worse

      Cons

      Toxic atmosphere, changing schedules, impossible to maintain work-life balance. Poor communication.

      avatar
      Concentrix Response
      2y
      We are grateful for your review, even if your experience isn't our best reflection of Concentrix for a home through your career. We do provide our leadership an overview of this anonymous feedback on a regular basis so that we can continue to focus on what our staff both want and need, however we encourage you to share more information with your local People Solutions leadership, particularly regarding how you don't feel supported or that training isn't preparing you to be successful. If you are not comfortable sharing your feedback in person, we also have a confidential inbox, staff.online.feedback@concentrix.com, which is another means of providing us more specific details with the guarantee of your anonymous feedback being shared for consideration. Our staff are important to us and we want you to enjoy a long and stable career at Concentrix, we hope that you will give us more information to make this happen.
      1.0
      May 24, 2023

      Do not work here

      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to work from home

      Cons

      The company says they are fanatical about their employees and pushed the employee survey on us and promised results from it but when it comes down to it leadership never went over the results or plans to make things better even though it was request multiple times. The gas pedal is always to the floor management asking more and more if you then putting a 40 agent team on you. There is absolutely no educational benefits and everyone gets paid the same with the same bonus no matter the quality or amount of work they do. Upper leadership on the program is so disconnected from reality they really do not care about their team they only care about themselves the company value’s definitely do not show through. If they were actually fanatical about their employees they would actually do something with the employee survey that was shoved down our throats.

      avatar
      Concentrix Response
      3y
      We're really disappointed to read this review. We really value ourselves on our culture, so we're not proud to hear you felt weren't heard and that your areas of concern were not given the attention they deserve. However, we appreciate the constructive criticism. We're sorry you've had a less than satisfactory experience and we would like to turn things around for you if possible. Please reach out to our confidential People Solutions inbox at staff.online.feedback@concentrix.com so we can learn more. We want to be sure you're listened to, as well as the people on your team. Thank you for sharing.
      Viewing 202 - 204 of 44,678 Reviews
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