The people are the culture. Global management needs improvement
Pros
1. Local management team is supportive 2. The people is what makes the culture here. People in every department are all very talented and always willing to help and share. 3. Professional and personal development budget is provided 4. Work from home policy is great 5. Collaborative culture and great bunch of talented hardworking employees have no problem delivering top quality products efficiently 6. Projects are meaningful and interesting and have been winning awards. 7. Secondment in other offices
Cons
1. Salary is below the market average for most roles besides the global management. 2. Promised salary increment was frozen in March due to Covid, there wasn’t any 1 to 1 discussion about the percentage of increase or the new salary figure between March to August until a week before month end. Employees are expected to accept the new salary without negotiation even though they said negotiation would be part of the process but it wasn’t. The employees happen to be the one driving this conversations instead of the management. The impact of the lack of salary related conversations has caused talented people to leave the company which has been a common pattern for a while. 3. Since Concentrix acquired Tigerspike, there has been a continuous nudge to cut costs even as small as removing cookies from the office pantry. That sort of cut cost technique isn’t smart. It also affects the morale and culture of the company amidst other sorts of cut cost techniques. Especially when tigerspike is doing really well financially even during Covid. 4. There is a lack of transparency regarding salary bands. 5. Important news regarding company changes in Tigerspike & Concentrtix are announced at the very last minute via an email from the CEO.