Concentrix reviews

Bad management, obsessed with control- interfering in your private life, no opportunities to grow, no bonuses, exploiting employees who do their job and ignoring those who don't.

Must sign an NDA and agreement stating that you will not ever name the client you work on behalf outside of your job which means you cannot put the big name client on your resume. You don't know anything about most new products until the day the public does leading you to have to play catchup very quickly. HR is rude and useless when issues are reported. Pay issues were common when I worked there and took nagging to be fixed. Tools that can be vital to helping you do your job can only be accessed by higher level staff members meaning you have to call them for simple information. Moving up past a certain point is hard and there is a lot of favoritism in the workforce. You won't be promoted for your KPI's and work ethic if you aren't best friends with your team leader. Pay is award minimum and you will only make decent money with penalty rates. When I worked there the call recording system was fragmented and buggy and the computers were very old. We also never got devices to play with so were left to support and be the go to experts products we had never even touched before.