Concentrix reviews

3.9

76% would recommend to a friend

(44,679 total reviews)
avatar

Chris Caldwell

86% approve of CEO

71% positive business outlook

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

45K reviews
2.0
Aug 30, 2018
Recommend
CEO approval
Business Outlook

Pros

The colleagues are great and the job is not hard. I didn't get very many calls, so the job didn't stress me out.

Cons

Management is very slow to solve issues. Payroll, workforce, all those things take months to fix issues that could have been solved much sooner and you really have to keep reminding them to solve your issue at all, because they will forget.

1.0
Aug 25, 2018

Lack of ethics and concern from management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not a Toronto commute A few times a year you get a free lunch

Cons

Low pay for most positions across the board, not just entry level Terrible work life balance, you're expected to be " on call" after hours and on weekends but the pay doesn't match the work. They don't give you back anything you work over 44 hours and the salary positions are not "exempt" from that under Ontario employment law, so they're breaking that Some management for some areas is in the US, they try to apply US employment laws to Canadians Diversity training is a joke, which leads to some uncomfortable situations for minorities of all kinds Health and Safety is ignored on a regular basis, out of date fire extinguishers, other missing pieces required by law for health and safety regulations Pay for some departments is missed. You have to pay people if you expect them to work Empty promises made to get people to move to new roles, then they never follow through Downright rude management (I used to be in leadership positions, it frustrated me then, too, to see so many rude "leaders", and there wasn't enough of me to go around to help fix it) Will ask employees to lie to clients, I've been asked multiple times to do so over the past 8 years, I have started to refuse so my time with the company is probably limited Very little notice on request to travel, they think nothing of asking you four days ahead of time to travel to another country and it's not an emergency. This is unacceptable, people have lives, families and plans. I've been asked to travel on holidays and had to push to get the time back, I've been stranded in airports with no corporate tools to even get a room (or if I did, no guarantee the company would reimburse me) and then expected to work the next day when I arrived in the afternoon after being up for 24+ hours in an airport. Some people are promoted based on social skill and not actual ability. If you look "corporate" and good in a tie, you will go far. If you don't, you won't get much further than entry level or one step up Complete disorganization at the upper management/leadership level in my department. We've lost multiple contracts over the year and the one new one that has come in lately has been completely botched due to leadership disinterest until the new contract went sideways. This is unacceptable. Lack of communication, you find out about changes that directly affect you days later, after everyone else is told. Those affected by new work assignments should be told first, by email if a phone call isn't an option due to schedules, but never through the rumor mill or as a "surprise" on a call with a client.

1.0
Aug 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Work at home is only perk. I would rather drive an hour

Cons

Extremely micro managed. Very low pay. Get written up for use of bathroom which is insane. Rude trainer very unprofessional. I have needed to see doctor for anxiety from this job. It is terrible.

Viewing 241 - 243 of 44,679 Reviews

Glassdoor has 57,407 Concentrix reviews submitted anonymously by Concentrix employees. Read employee reviews and ratings on Glassdoor to decide if Concentrix is right for you.