Does Concentrix pay their employees well?

According to anonymously submitted Glassdoor reviews, Concentrix employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Concentrix. This rating has been stable over the past 12 months.

How satisfied are employees working at Concentrix?

76% of Concentrix employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Concentrix 3.7 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5490) , Team Leader (1846) , Agente De Atendimento (1631) , Customer Service Advisor (1432) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (748) , Customer Service (643) , Technical Support Engineer (637) , Technical Support (622) , Operations Manager (586) , Content Moderator (551) , Assistant Manager (536) , Customer Advisor (430) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1153 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1132 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 874 reviews)); "Good environment and security services is good" ((in 845 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2961 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2041 reviews)); "Very demanding and low very low pay" ((in 1226 reviews)); "Extended working hours" ((in 340 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 311 reviews))

What are employees saying about Concentrix layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Concentrix layoffs and their outlook for job security at Concentrix in 2026.

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Concentrix

Concentrix reviews

3.9

76% would recommend to a friend

(44,686 total reviews)

Chris Caldwell

86% approve of CEO

71% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.8

Career opportunities

3.7

Work/Life balance

3.7

Senior management

3.6

Compensation and benefits

Concentrix has an employee rating of 3.9 out of 5 stars, based on 44,686 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Concentrix employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

45K reviews

1.0

Oct 10, 2017

Never get paid on time

Product support representative

Recommend

CEO approval

Business Outlook

Pros

There are no pros other then flexible schedules

Cons

They are very unorganized , don’t care about employees, I have not received my paycheck which was supposed to be over nighted. I have been given the run around for the last 4 Days . Everything is done through email for work from home I still have not been paid nor has my questions been answered and corporate isn’t no help either . They don’t set direct deposit up they claim until after your first check so you do work for this company don’t expect your first check

3.0

Sep 26, 2017

Sucked the life out of me

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Lots of opportunity for overtime

Cons

Puts pressure on you to make conversion rate. Threatens to fire you if you don't.

1.0

Jul 30, 2017

Poor Experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Colleagues were great -Central location

Cons

-Employees are treated like robots and instead of trying to help people whose stats are failing and are not reaching KPIs they are just fired. - Extremely high turnover rate, they churn out a new wave of advisors almost every month. -You're expected to reach very difficult stats with few/poor incentives for a job that already pays far less than it is worth. -You're expected to perform at your very best all day even though you are taking back to back calls with frustrated customers and it is exhausting. -Management and team leaders are dismissive, uncaring and only see you as a CSAT generating machine.

Viewing 262 - 264 of 44,686 Reviews

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