Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,935 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,935 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1842) , Agente De Atendimento (1637) , Customer Service Advisor (1430) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (644) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (538) , Customer Advisor (432) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

""Work from home module is good for today’s life style"" ((in 1254 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1143 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1106 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 906 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 846 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2962 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1232 reviews)); "Extended working hours" ((in 332 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 328 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,935 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,935 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,935 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

2.0

Nov 27, 2018

Most team leads are great to work with

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Great as a start out job however not a place to build a permanent career.

Cons

No work life balance and it can be repetitive.

3.0

Nov 17, 2018

Good

Advisor

Recommend

CEO approval

Business Outlook

Pros

The salary is very good and it is on time every month.

Cons

Ver bad organisation, no human touch. Good place to earn the money and that is all.

Concentrix Response

1y

Thank you for your feedback! We're glad to hear you appreciated the timely and competitive salary. We understand your concerns regarding organization and the human touch — we're actively working on improving our internal processes and continuously investing in initiatives that foster a more engaging, people-centered experience for our game-changers. Wishing you all the best in your next steps!

3.0

Nov 1, 2018

It's who you know not what you know

Sales advisor

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and people alike. Manager's are amazing and will do anything for you.

Cons

In terms of progression. It is who you know not what you know - you could work your socks off but someone who is best buds with a TL will get the job. Senior people do dodgy deals to benefit their bonus.

Viewing 2902 - 2904 of 2,935 Reviews

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Concentrix Advisor II, Technical Support reviews

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Most team leads are great to work with

Good

It's who you know not what you know

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