Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,931 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,931 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1840) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (961) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (405)

What are the pros of working at Concentrix according to real employee reviews?

"work from home and its good" ((in 1259 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1123 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1116 reviews)); "The benefits have been good and on all levels are accessible after the 90 days." ((in 877 reviews)); "Good and very good environment" ((in 840 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2964 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2054 reviews)); "Low pay and quite stressful" ((in 1236 reviews)); "Extended working hours" ((in 329 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 320 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,931 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,931 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Jul 12, 2017

Great Place to "Work At Home"

Advisor

Recommend

CEO approval

Business Outlook

Pros

My experience is a laid-back experience. Concentrix allows me to feel at home with no stress - While at Home. Great opportunity.

Cons

At the moment, no cons.

1.0

Jul 10, 2017

customer service advisor

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Friendly environment and corporate culture.

Cons

Abusive and racist clients, too much work, too many rules, management that bends backwards to clients.

1.0

Jun 29, 2017

Not a great company

Advisor

Recommend

CEO approval

Business Outlook

Pros

The only good thing about this company is that you work at home.

Cons

Nothing is consistent, your schedule is constantly changing and they basically tell you what schedule you will work. Your manager changes every other month. Training is so inadequate they won't train you to use the systems. You are on your own in every aspect of this company.

Viewing 2917 - 2919 of 2,931 Reviews

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Concentrix Advisor II, Technical Support reviews

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Great Place to "Work At Home"

customer service advisor

Not a great company

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