Is Concentrix a good company to work for as a Advisor II, Technical Support?

Advisor II, Technical Support professionals working at Concentrix have rated their employer with 4.0 out of 5 stars in 2,929 Glassdoor reviews. This is a higher than average score with the overall rating of Concentrix employees being 3.9 out of 5 stars. Search open Advisor II, Technical Support Jobs at Concentrix now and start preparing for your job interview by browsing frequently asked Advisor II, Technical Support interview questions at Concentrix .

Does Concentrix pay Advisor II, Technical Support employees well?

Advisor II, Technical Support professionals rate their compensation and benefits at Concentrix with 3.8 out of 5 stars based on 2,929 anonymously submitted employee reviews. This is 5.4% better than the company average rating for salary and benefits. Find out more about Advisor II, Technical Support salaries at Concentrix.

How happy are Advisor II, Technical Support professionals working at Concentrix?

83% of Advisor II, Technical Support employees at Concentrix would recommend their employer to a friend. This rating has increased by 1% in the past 12 months. Advisor II, Technical Support professionals have also rated Concentrix with a 3.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Concentrix?

Customer Service Representative (5506) , Team Leader (1839) , Agente De Atendimento (1637) , Customer Service Advisor (1429) , Customer Service Representative (CSR) (1290) , Advisor (960) , Customer Service Agent (742) , Customer Service (643) , Technical Support Engineer (643) , Technical Support (622) , Operations Manager (588) , Content Moderator (553) , Assistant Manager (537) , Customer Advisor (431) , Sales Advisor (404)

What are the pros of working at Concentrix according to real employee reviews?

"Work from home module is good for today’s life style" ((in 1256 reviews)); "Great people and projects to work on and ability to move to different groups based on interest" ((in 1131 reviews)); "The work environment is good and is possible to grow up faster applying to internal vacancies." ((in 1105 reviews)); "Offer good benefits and HR is very nice and they are most of the time people focused." ((in 878 reviews)); "In operations the work culture is good but in some projects it is really amazing." ((in 850 reviews))

What are the cons of working at Concentrix according to real employee reviews?

"In my location SBI credit card process is very hectic and also the salary they provide is very low." ((in 2954 reviews)); "Poor work environment and the management had me wait more than 2 months just to get my final pay." ((in 2071 reviews)); "Very demanding and low very low pay" ((in 1225 reviews)); "Extended working hours" ((in 323 reviews)); "Policy keeps changing everytime in order to follow client's request and there's no bonus here." ((in 315 reviews))

Concentrix Advisor II, Technical Support reviews

4.0

83% would recommend to a friend

(2,929 total reviews)

Chris Caldwell

90% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,929 reviews)

Ratings by demographic groups

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Advisor II, Technical Support employees have rated Concentrix with 4.0 out of 5 stars, based on 2,929 company reviews on Glassdoor. This indicates that most Advisor II, Technical Support professionals have a good working experience there. Concentrix is rated in line with the average (within 1 standard deviation) by Advisor II, Technical Support professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews

5.0

Mar 26, 2017

Great so far!!!!!

Advisor

Recommend

CEO approval

Business Outlook

Pros

WAH Scheduling My trainer is awesome Benefits My co workers

Cons

None so far that I can see but I only just started so we'll see

1.0

Mar 8, 2017

Awful management

Advisor

Recommend

CEO approval

Business Outlook

Pros

Fantastic mixture of cultures and languages. Colleagues are by far the best side of working here. System is easy and helpful. You rarely deal with complaints.

Cons

Management = Clueless. Improvisation seems to be the essence. A lot of politics going on. If you're friends (or maybe more) with certain team-leaders, then you get a special treatment - I mean, also at work :) They promise to promote professional development! Ahahahahaha! Awful WF, no work/life balance.

1.0

Feb 15, 2017

No Advert for Government Privatisation

Customer service advisor

Recommend

CEO approval

Business Outlook

Pros

Good people who want to do well among lower level staff

Cons

Horrendous shift patterns with limited flexibility. Management who do not how to motivate staff or treat them with repect. Unrealistic targets mean management push people to make unethical decisions and lower morale.

Viewing 2920 - 2922 of 2,929 Reviews

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Concentrix

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Awful management

No Advert for Government Privatisation

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