Background: I worked at an SBU that until the last year or two, was largely independent of Conduent - we had our own IT, data center, etc. We were no strangers to acquisitions - we were acquired by ACS in the mid 2000's, which was in turn acquired by Xerox shortly thereafter. We subsequently were under the Conduent umbrella when Conduent formed in January 2017 as a result of Xerox splitting off Xerox Business Services.
Summary of Cons: Very meager raises, if any (<2%). No bonus structure. Very lengthy and convoluted purchasing and procurement process (akin to requiring an act of Congress to buy a box of pens). Talent acquisition was no better. Heavy emphasis on offshoring positions (to India), or as Conduent calls it, "Accushoring". Management is poorly organized and stretched thin. They even closed near/offshore locations (Guatemala) and shipped those jobs to India.
Details: With no due diligence review, Conduent unexpectedly laid off 2/3 of our IT staff in late spring 2018 (we had about 20 folks). Affected staff consisted of highly skilled developers and data processors, and were expected to "knowledge transfer" 10+ years worth of proprietary application and data knowledge in only 6 weeks to their Indian replacements. By law and contract, our SBU cannot conduct business offshore, and Conduent's "plan" backfired. Worse, Conduent didn't even have the talent in India lined up yet, and some of the talent they did manage to hire were denied work visas to the US. This led to the demise of a highly organized, efficient IT department within a highly profitable SBU.
