Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 297 reviews)); "Good pay and thats it" ((in 199 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 175 reviews)); "The colleagues are nice and help you integrate quickly." ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Low salary and micromanaging heavy workload" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Upper management is terrible and completely disconnected." ((in 42 reviews)); "Underpaid with multiple extended working hours" ((in 37 reviews)); "Senior management is aware of this behavior yet allows it to continue" ((in 28 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jan 25, 2021

Beware of the scam tactics by the management team!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good colleagues & team mates (but only for certain departments).

Cons

Total scam! They will use any reason to make your position redundant. I was reporting in Malaysia office & the management forced me to resign over tiny matter which is exactly a made up reason just to make me leave knowing they can’t simply fire me and I was naive enough to believe their reasons.

1.0

Mar 18, 2020

DHL sucks

Customer service supervisor

Recommend

CEO approval

Business Outlook

Pros

NONE, NONE NONE NONE NONE NONE

Cons

They treat you like trash, they dont care about people all they do is care about numbers.

1.0

Jan 30, 2020

Closer to Telemarketing than Sales

Telesales

Recommend

CEO approval

Business Outlook

Pros

Top of the line product

Cons

Really turned negative when the new director came in. Most performance is based on your territory. Emotional and reactive management. Job is geared to develop you into a field sales role yet almost none of the leadership have had that role. If you want to throw a pie at your manager and dress up in funny costumes at the expense of professional development/opportunity and most importantly compensation, this is your place.

Viewing 31 - 33 of 4,093 Reviews

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