Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 290 reviews)); "great international environment and people" ((in 177 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 115 reviews)); "Good work life balance and able to learn more technical skill from my team leas" ((in 110 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Low salary and old technology" ((in 153 reviews)); "long hours and busy especially at the end of the year" ((in 79 reviews)); "Bad manager" ((in 70 reviews)); "Upper management is terrible and completely disconnected." ((in 41 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,093 total reviews)

John Pearson

79% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,093 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

4.0

Oct 6, 2010

Job was exciting, challenging and demanding. A true professional experience with a talented multinational company.

Market intelligence analyst

Recommend

CEO approval

Business Outlook

Pros

International Business Atmosphere. Entrepreneur environment and do it yourself attitude for on the job activities. Global multinational company with communication at all levels of the organization.

Cons

Salary and Compensation not as good as rival companies within same industry. Limited training and skills development courses. Not enough work life balance. Expected to work between 50-60 hours per week.

4.0

May 24, 2010

Great place to start!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Career Advancement Professional Growth Competitive Atmosphere Team-Oriented Compensation + Quarterly Bonuses

Cons

Poor Senior Management decisions through the merger with Airborne Express Went through several CEO's before Ken Allen Too much change, too quickly Tough decisions were not made until too late

4.0

May 17, 2010

2 thumbs up

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

Good people to work with including upper management, career opportunities/pathing, belief in products sold;industry global leader, recognition for a job well done, good commission structure

Cons

some internal processes could be more streamlined. All in all, not many cons. I'm happy with my job and trust in the management.

Viewing 4087 - 4089 of 4,093 Reviews

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