Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

Part of DHL

DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Feb 7, 2024

It is a company

Warehouse

Recommend

CEO approval

Business Outlook

Pros

Employer values are decent. They wish to walk a good walk

Cons

They do not. They say one thing and do the other. No communication between management. Training is non existent. Only reason to stay is the Union. But beware because of you excel in what you do there they will just give you all the work while letting everyone else away with murder.

1.0

Oct 12, 2023

Micromanaged to the extreme

Regional security manager

Recommend

CEO approval

Business Outlook

Pros

Good team if others but also kept under the cosh

Cons

Really poor management in security function by persons not experienced in the field but micromanage you to suit business. Employment opinion survey is used but pressure is applied for good results. Chaotic workload. Steer clear!!

1.0

Aug 23, 2023

Get what you need to get

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Just the Money. When you are strapped for cash this is okay.

Cons

Only at the location near San Antonio airport. Communication is horrible. Something is always wrong with the vans the AC or the engine or both or flat tire. I'm not perfect but come on. most of the workers always get hurt but most of them don't even want to make a complaint. no benefits

Viewing 112 - 114 of 4,094 Reviews

Jobs at DHL Express

USPS Mail Delivery Driver (Fredesco) - Cassville, MO