Does DHL Express pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Express employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Express. This rating has been stable over the past 12 months.

How satisfied are employees working at DHL Express?

71% of DHL Express employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Express 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Express?

Customer Service Representative (130) , Customer Service (68) , Courier (67) , Operations Supervisor (60) , Account Executive (57) , Account Manager (57) , Manager (50) , Supervisor (48) , Intern (44) , Project Manager (43) , Warehouse Worker (42) , Customer Service Advisor (41) , Driver (41) , Inside Sales Representative (41) , Ramp Agent (40)

What are the pros of working at DHL Express according to real employee reviews?

"good benefit private medical health" ((in 305 reviews)); "good pay and with incentives" ((in 203 reviews)); "great international environment and people" ((in 176 reviews)); "The culture and the people we work with are great" ((in 172 reviews)); "The colleagues are nice and help you integrate quickly." ((in 116 reviews))

What are the cons of working at DHL Express according to real employee reviews?

"Some of the management is poor" ((in 208 reviews)); "Work envionment and low salaries" ((in 155 reviews)); "long hours and busy especially at the end of the year" ((in 87 reviews)); "Underpaid with multiple extended working hours" ((in 42 reviews)); "Upper management is terrible and completely disconnected." ((in 40 reviews))

What are employees saying about DHL Express layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Express layoffs and their outlook for job security at DHL Express in 2026.

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DHL Express

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DHL Express reviews

3.8

71% would recommend to a friend

(4,094 total reviews)

John Pearson

78% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.6

Work/Life balance

3.5

Career opportunities

3.3

Senior management

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,094 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

4K reviews

1.0

Jul 21, 2023

Okay company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay was great and you get raises

Cons

Management sucked and never wanted to help

3.0

Jun 15, 2023

Overall a good workplace … but many management flaws make it fall down in some aspects

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

• Have had lots of opportunities to learn and advance • All the Lower Management I have interacted with have gone above and beyond for their workers • Work culture is incredible • Comfort of having everything pre-established, you do the role that you are hired for • You definitely get out what you put it in, if you work hard and make the networks progression is more than possible to a point. • Many progression pathways • Extremely inclusive, Felt valued by my direct management • The Training is incredibly thorough

Cons

• Internal Hiring is a nightmare, Many broken promises and run arounds, Left myself and many others incredibly frustrated • Time off is heavily weighted, A lot of favoritism when it comes to who gets it, make sure to book it in 6-12 months in advance or fight for it • KPI’s are everything, especially no room to be sick or have outside requirements affect work, • Not mental health friendly, Lots of abuse from customers, not enough support provided, IF YOU HAVE BAD MENTAL HEALTH, BE WARY • Heavy favoritism, certain workers are untouchable, Certain workers will progress even if less qualified • Upper management has stagnated, Impossible to break into. • No transparency with workers, they try very hard to cover things up that really don’t need to be • Higher management is effectively invisible to any of the lower-level workers

3.0

Mar 8, 2023

Weak Leadership

Inside sales representative

Recommend

CEO approval

Business Outlook

Pros

The commission is nice if the territory is good.

Cons

Sexism and forced hiring along with preferential treatment based on gender and race.

Viewing 115 - 117 of 4,094 Reviews

Jobs at DHL Express

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