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DHL Express

Part of DHL

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DHL Express reviews

3.8

71% would recommend to a friend

(4,092 total reviews)
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John Pearson

79% approve of CEO

58% positive business outlook

DHL Express has an employee rating of 3.8 out of 5 stars, based on 4,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Express employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

4K reviews
3.0
Aug 24, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a well known company and unlike the bad rep it is receiving in the states; it’s rather well respected on the whole here. There are also allot of opportunities for movement within departments and even between the countries to the regional to the global office. Training is rather prevalent and there are many courses available but as always it is dependent on individual managers to approve of the training. Having DHL on one's resume is not seen as a bad thing. Benefits are pretty generous in terms of leave and medical.

Cons

There is way too much paper work and emphasis on KPIs to fulfill and administer from the senior management. Instead of concentrating on revenue generation and directing resources in that direction, cost cutting is being used to trim departments and on the smaller items just because we are unable to hit an unrealistically set budget although DHL is still making a profit. Although there are less people, the same amount or even MORE paper work is thrown at the staff to fulfill. People spend so much time inputting and amending data in order to do up reports to show numbers. I personally do not see the point of having a huge file of papers full of graphs and numbers when as staff we do not know whether the management EVEN bothers to look at it on a monthly basis or just files it after looking at perhaps 5 out of a 100 pages of reports. Sometimes it seems to me that whenever the people at the global office have some smart idea to implement something, they don't realize the amount of work that has to be done by the countries just to provide them with what they wish to see.

1.0
Dec 3, 2024
Recommend
CEO approval
Business Outlook

Pros

decent pay for external hires if they want the top talent bad enough

Cons

they do not give fair and equitable treatment to all associates when there is opportunity to promote, they have a lot of favoritism. And the raises for internal promotions are abysmal, the amount of work expected with the little increase in pay is strikingly off balance.

1.0
Nov 8, 2024

Do not apply if you have a life

Recommend
CEO approval
Business Outlook

Pros

They have some great benefits, but is it worth it?

Cons

Micro-managing to the point you dont want to go to work. Zero work/life balance. If you have kids, doctors appointments, or other obligations outside of work, they will write you up if you dont stay till your work is done (even if its hours past your out time). Management will not re-work the schedule so a later team can take over your teams assignment if it gets pushed way past your out time. Only a good job if you are single, without kids or family, and have no life.

Viewing 16 - 18 of 4,092 Reviews

Glassdoor has 6,163 DHL Express reviews submitted anonymously by DHL Express employees. Read employee reviews and ratings on Glassdoor to decide if DHL Express is right for you.