Does DHL Global Forwarding, Freight pay their employees well?

According to anonymously submitted Glassdoor reviews, DHL Global Forwarding, Freight employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at DHL Global Forwarding, Freight. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at DHL Global Forwarding, Freight?

73% of DHL Global Forwarding, Freight employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DHL Global Forwarding, Freight 3.6 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at DHL Global Forwarding, Freight?

Senior Process Associate (43) , Internship (41) , Intern (37) , Process Associate (34) , Manager (27) , Air Export Agent (23) , Customer Service (23) , Operations Manager (23) , Senior Associate (23) , Specialist (23) , Assistant Manager (21) , Customer Service Representative (21) , Team Leader (20) , Entry Processor (19) , Estagiário (19)

What are the pros of working at DHL Global Forwarding, Freight according to real employee reviews?

"Company provides good benefits that are not offered in other companies such as pre" ((in 132 reviews)); "Great company.Good people to work with.A lot of company growth in the future." ((in 99 reviews)); "Good work palace and culture" ((in 65 reviews)); "Provides good Work life balance" ((in 62 reviews)); "Good and friendly colleagues." ((in 61 reviews))

What are the cons of working at DHL Global Forwarding, Freight according to real employee reviews?

"poor management and lack of lidership at management level" ((in 117 reviews)); "Low Salary and usually understaffed" ((in 92 reviews)); "Pay is very low for the industry and increases are small." ((in 65 reviews)); "Far too many managers and backroom jobs but not enough staff on the operational side which is the core of the business." ((in 33 reviews)); "No training provided including safety training" ((in 30 reviews))

What are employees saying about DHL Global Forwarding, Freight layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DHL Global Forwarding, Freight layoffs and their outlook for job security at DHL Global Forwarding, Freight in 2026.

What are the top reviewed DHL Global Forwarding, Freight locations?

Linz , Klagenfurt am Wörthersee

DHL Global Forwarding, Freight reviews

3.8

73% would recommend to a friend

(2,086 total reviews)

Tim Scharwath

83% approve of CEO

61% positive business outlook

Ratings by demographic groups

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DHL Global Forwarding, Freight has an employee rating of 3.8 out of 5 stars, based on 2,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DHL Global Forwarding, Freight employee rating is in line with the average (within 1 standard deviation) for employers within the Transport & Logistik industry (3.5 stars).

Reviews by job title

2K reviews

2.0

Dec 6, 2014

Reorganisation leading to total chaos

Sales manager

Recommend

CEO approval

Business Outlook

Pros

Lot of knowledge and expertise within the organisation as it has grown through acquisitions of some strong companies like AEI, Danzas, MSAS/Exel.

Cons

Too much of overlapping responsibilities and HR needs to be stronger to retain the talent pool. Its a pity that this company spends so much to train the people yet it does not give them the platform to implement what they learn by having a proper career succession plan- Trains people for competition. To make the matters worse now - it has the fast tracked IT implementation plan without proper leadership at functional level which is leaving employees in a limbo / dilemma.

5.0

Aug 8, 2014

Global Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

All of the following will vary by location::: Great People to work with, Lots of great opportunities to advance within the company as long as one is motivated and determined to do so. Tons of opportunities to relocate to various locations within the USA and many other countries. In the 2014 - 2015 year there is a ton of new positions opening up with the revamping of DHL's processes. Overall great company and they train employees in classrooms for 6-8 weeks to ensure they are comfortable with their job operations (entry level and some upper level also)

Cons

Even though it's great company overall there are some downfalls. The morale is low due to low pay, more responsibilities being added without additional pay, With KPI's (Goals to reach per day) being the main driver of everday operations for every employee, customer service suffers immensely as many don't wish to take their time to ensure that every customer is happy with the service they are paying for and helping them get their cargo in an enjoyable and quick manner. Also the KPI's place immense stress on employees and it doesn't help that they are increasing the requirements each year and again, the pay doesn't match in many cases. So overall the downfalls are Customer service (internal and external), Lack of connection between the different locations of the company internationally and locally (not mentioned before), low pay, and low morale.

2.0

Apr 14, 2014

Stagnant environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Few pros to working for this company. Sheer size is what is keeping it going at this point. Management is working on improvements, but seem disconnected from the workforce.

Cons

Pay does not reflect the level of talent and commitment the company expects. Very political environment. Rank and file have not bought into current transformation being executed. No security for any position.

Viewing 79 - 81 of 2,086 Reviews

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