Deel reviews

4.4

87% would recommend to a friend

(1,973 total reviews)
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Alex Bouaziz

92% approve of CEO

84% positive business outlook

Deel has an employee rating of 4.4 out of 5 stars, based on 1,973 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Deel employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Nov 27, 2022
Recommend
CEO approval
Business Outlook

Pros

Company is growing a lot but unfortunately at all costs

Cons

The problem with Deel starts and end with leadership. Deel is a cutthroat culture. Growth at all costs, unrealistic targets for teams without any support of achieving them and if you fail short, off with their head. Leadership is reminiscing of a petulant child not getting what they want and throwing a tantrum about it. Only this time, the kid has real power and can create chaos. There is 0 feedback in Deel, as much as leadership says they want feedback. In the recent employee feedback survey, most people I spoke to held back because a) they know nothing will done about the toxic behaviors of leaders and b) they know there will be retaliation against them even if they it's anonymous. (it is not). Experience and diversity of opinion is not valued in this company Rank the Glassdoor reviews by lowest rating and read through the reviews. They are all 100% true. Management only cares about, the facade. No substance, no empathy, just the show we put up for the rest of the world to see how successful and important we are. This is a house of cards built on the weakest and most toxic cultures I've ever seen and it will all come down crumbling when things get tough. Unrealistic targets for teams Public berating and harassment Retaliation when feedback is given Sloppy and broken processes No career development Communication all over the place Blame and point the finger culture No work life balance No empathy or human centric approach to management Firing people without support or any expectation setting An immature and toxic leadership team designed around some children with no experience The cherry on top is this: Everything is swept under the "Deel Speed" and "Deel is not for everyone carpet". It's HR lip service and a weak excuse for "We can't really change our toxic culture, this is who we are, take it or leave it". If you have a choice, leave it. Do not join this company if you want your sanity.

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Deel Response
3y
As someone who has read over 7,200 independent comments in our recent engagement survey I feel that even people with critical feedback or who are in the dissent on a decision or policy provided very well articulated constructive feedback respectfully. As a start up that went from 50 people and no internal HR and that needed to build foundations simply to take on the customers that continued to sign up for our services to 2000 people and hundreds of thousands of lives on our platform in 24 months we know that communication, change management, leadership development, manager training, etc must be built. 2022 was about building those foundations and we've made great strides. There is much more to do in 2023, but for those who prefer a highly tenured and experienced team even at leadership, want to only maintain rather than build, are not comfortable with the pace of growth and chance, and can't work at speed to solve problems for humans on the other end of the product then this is not for you. We won't stop saying it. We're up to the task of being a generational company so we'll see where we are in the next 12 months then the next and the next. Best to you though in your next endeavor which is hopefully a better fit.
2.0
Nov 3, 2022

Toxic Culture!

Recommend
CEO approval
Business Outlook

Pros

-Rocketship company with opportunity for growth -Most colleagues are wonderful and helpful people

Cons

-Leadership is cold and out of touch (e.g. raising quotas with declining month over month performance, firing people without explanation, favoring senior reps) -Too much dumped on AE's plates, including onboarding

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Deel Response
3y
To take a seat on a rocketship you must be excited about going to the moon, and to get to the moon everyone on the ship plays an important role. Communication is also critical to the journey. Our Account Executives play a critical role in the journey to the moon at Deel and we continue to learn more about sales qualified leads coming from SDRs as well as how to best set representatives up for success to achieve quota. We have a high bar for talent overall, and for Account Executives we do ask that they do more than receive the sales qualified leaves in building the customer base. Regarding terminations specifically in Sales, we manage performance intentionally. Reps performing below 75% quota attainment should expect to receive performance feedback and if they were terminated due to falling below performance standards on quota attainment we would communicate that transparently. Regarding favoritism, senior reps have a higher quota so qualified leads for their pipeline are routed accordingly to aid in fulfillment of quota. Our workflows are built to help sustain and aid in quota attainment for all reps. Overall, Deel isn't your average startup. You'll be stretched to do more outside your direct role which for some is an exciting opportunity to learn but for others is not what they wanted to sign up for.
1.0
Sep 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility - The company truly believes that employees should be able to work from anywhere. All employees work from home which adds a lot of value to your everyday.

Cons

Lack of experienced management - Most of the manager/directors I encounter had noticable little experience on what they were doing. I would say that the barrier of entry has been very low to allow the head count to grow exponentialy. Of course this comes with negative consequences. There is a massive lack of mentorship and solid direction, a very critical aspect when the majority of the workforce has only a couple of years of professional experience. Undefined expectations - I believe this tights to the point above. When you have inexperienced management, the requirements and expectations that come from them tent to be ridiculous. I'm not talking about tight deadlines nor challenging projects (those are everywhere and are part of most jobs). The expect projects to be completed with out any outlines. Or software to be developed by inexperienced people with virtually no supervision nor support. Low salaries - While it is great that you can work from anywhere, it also means that the company hires from anywhere. That fuels a race to the bottom when it comes to compensation. The company will aim at giving an average salary depending on where you are from (while trying to lowball you). However, you might be competing with some else who is willing to do the job for half. Also, once you get in, forget about bonuses or significant salary inincreases. Stock package - This portion tights to the compensation but it should have its own note. While the very early employees (first ~100) should benefit from their stock options, for the rest is not the same. While discussing salaries this will be a sales point that they will try to hammer down. People who have recinly joined should not expect they stock package to make them millionaires. However, they still try to make new people believe so to low-ball their base salary. Overall not a great place to learn nor earn.

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Deel Response
3y
This is incredibly helpful, specifically from the engineering point of view. I also 100% agree that we must build best practices for Deel at our current and planned scale that aligns with the complexity of our workforce sitting remotely across the world, we need to communicate and educate on our total rewards philosophies and practices (ie we have annual compensation review and quarterly promotion cycles - but we just launched them in July as we were just 12 months into true scale and product to market as well as headcount growth), and we must continue to improve upon our hiring practices across the board but specifically for senior management and leadership to your point. As with most start ups we have promoted and even hired first time managers, which means that we must double down on training and management development. We have specifically been looking to balance our internal promotions with external hiring to ensure that we bring on people that have the experience to scale Deel for us and for our customers. This initiative will continue as we have senior roles open. You are also spot on with objectives and key results being clearly defined and scoped. This has been a work in progress for the past 6 months specifically and we are still learning and developing our process as its still been very fluid with how fast we are growing, adding new people, and needing to scope work. Finally, regarding total compensation, we do have a location based pay philosophy. Some companies do and some companies don't. Since we do, we look at market rates for the job in the country of residence of the person becoming a contractor or employee to extend a competitive offer. We do not intend for less expensive talent to win out over more expensive talent though - we desire to hire the best, most qualified person for Deel independent of where they sit. So this is something I want to take back to the team to ensure is not happening as you say or does not continue to happen. For stock compensation, this is typical - earlier team members took bigger risks and as the company continues to move through funding rounds the risk for people who join in these later stages is less so we see stock option grants acclimate to the risk and funding round. We do have new hire grant targets by job profile (and these are global targets, not local) and its important to us that team members are owners and have the opportunity for a payout and reward at an IPO or liquidity event. We need to do better at communicating the value, which is still significant, to candidates, new hires and incumbent team members. Overall, relevant review and we appreciate it!
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