The company changes course every few weeks. I've never been in a company with more process changes, rule changes, and focus changes than Deel. It is impossible to keep up with all the updates.
Fast pace environment is not even a valid way to describe it because these updates usually slow down the sales teams. Meaning, most of the updates and changes have been detrimental to the SDR's and as a manager I feel for them. A year ago, it was great fun working for Deel as a sales rep, almost like a dream job.
Now its a nightmare. Endless need for submitting tickets, no access to do anything correctly and since its remote...everything takes forever to solve and no one takes responsibility for the constant messups that only impact the SDR's.
As a manager, it's actually quite nice. The other managers are great as well and everyone's on the same page. But we all equally agree that the company treats SDR's like absolute crap and since a manager role isn't so hard on a skill level (and more on a mentor/wingman/personal support level)...the SDR stuff falls on us at the end of the day.
The company is super cheap. Like extremely cheap...it's even one of their cole values. It's literally called "Thoughtful Frugality" and it's in the handbook. While I agree that it's important to have a healthy financial culture to the company, I think Deel takes it too far. For a company that's on path to do a billion in ARR they take being cheap to the next level whether its approval for expenses, total compensation, common benefits per country...they are well below the industry average and everyone's knows it. As a manager, I remember we were about to hire this SDR an another team not too long ago and before we sent out the offer of 23,000 USD per year, the offer was reviewed by the CEO and he asked to lower it to 18,000 USD. Keep in mind this is a poor country the candidate was living in and this 3,000 person company on path to IPO and the CEO is insisting on lowering an entry level role's low salary by 5,000 yearly just because.
I will say he is a great CEO in general though, but that just shows you how they value the SDRs.
The SDR's arent even invited to the Sales Kick Off, but the Legal and HR team are, how does that make sense?
Keep in mind, these Sales Reps have a quarterly revenue target which they must hit to get any bonus and it's quite high, yet they still won't invite them to the SKOs. That also goes to show you how they value them.
It's really sad because I've seen many amazing SDR's and Managers get fired or quit from the UK, DACH and Nordics team when all Deel had to do was make a reasonable change that would benefit them for once.
