Dell Technologies reviews

3.7

63% would recommend to a friend

(36,503 total reviews)
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Michael S. Dell

69% approve of CEO

55% positive business outlook

Dell Technologies has an employee rating of 3.7 out of 5 stars, based on 36,503 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dell Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

37K reviews
2.0
May 16, 2016

Time to move on and cut your losses!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best work-life balance I've ever had. Love being able to work remote the majority of the time. A lot of fantastic people, though I'm sure that depends on what you do and the team you work with as it does anywhere. 1:1 401k match up to 5%.

Cons

Healthcare benefits continue to get worse and cost more. WAY too many layers of management. Lack of ability to cross-train. No T&E budget unless you're a manager. Dell pays below market rate, significantly. They also don't believe in raises, so don't expect to see more than 1% ever. If you don't come in at a high salary, it's incredibly likely you'll never achieve one. Most people that like the work-life balance leave for 3-4 years and then come back in at a much higher salary level. Dell also has a VERY large presence in India -- approximately 30,000 employees. There is a very large difference in cultures, and often times that ends up in the same consistent conflicts occurring over and over again between US based solution teams and the development teams in India that do some of the work. The 800 lb. gorilla -- the EMC acquisition. Dell is taking on ~$50 BILLION in debt to finance this deal. It doesn't take a rocket scientist to figure out that this means the rank and file will continue to suffer while executives make out like bandits as evidenced by the $10M in "special" bonuses paid to four executives on top of their already $500k+ normal bonuses this year, while the rest of the company only received 75% of their bonus modifier. If you're part of the "in" crowd, you're safe and taken care of. Dell is still very political and it doesn't look like that will change, ever. While I expect this to a degree at most places, it's particularly bad at Dell.

1.0
Apr 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Good pay. Get 80 hrs of vacation and 80 hrs personal time off. The co workers are also really chill and it's casual attire.

Cons

TOO MUCH STRESS. You have to take calls, manage those cases WHILE you're taking calls and you may have like 30+ cases at a time. They keep saying "just take care of the customer and your metrics will fall into place" but that's a load of crap. I did everything in my power to take care of those people and my metrics plummeted because "I wasn't taking enough calls and when I was on a call it took too long". Well what do you thinks going to happen when you try to 100% take care of them? And they do NOT give you enough time to really take care of the cases you already have. This company has such a high turnover rate for a reason.

2.0
Apr 1, 2016

Sweat Shop

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hardware discount - you get 17% off on Dell computers and other accessories and even on some TV sets. $10 MS Office. You get a paycheck andt to work in computers.

Cons

Top level management considers us as more interchangeable and replaceable than the computers at our desks. Training is a joke. Benefits stink. Your fellow co-workers tend to be native Hindi speakers. Most are real good eggs but it's hard to follow them in meetings, etc. Their understanding of American English is often poor. I know the computer hardware industry is in tough shape but they kill their consulting group to prop up their hardware business when our profitability is WAY higher - DUMB!

Viewing 433 - 435 of 36,503 Reviews

Glassdoor has 43,873 Dell Technologies reviews submitted anonymously by Dell Technologies employees. Read employee reviews and ratings on Glassdoor to decide if Dell Technologies is right for you.