Does Discover pay their employees well?

According to anonymously submitted Glassdoor reviews, Discover employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Discover. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Discover?

68% of Discover employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Discover 4.1 out of 5 for work life balance, 4.1 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Discover?

Account Manager (298) , Customer Service Representative (204) , Project Manager (149) , Senior Manager (119) , Manager (96) , Collections Specialist (95) , Senior Account Manager (94) , Team Leader (78) , Senior Associate (71) , Account Specialist (59) , Director (50) , Fraud Specialist (50) , Software Engineer (47) , Lead Data Science Analyst (41) , Applications Engineer (39)

What are the pros of working at Discover according to real employee reviews?

"Great benefits and 401k." ((in 726 reviews)); "Great culture and values!" ((in 427 reviews)); "Good work/life balance depending on team" ((in 415 reviews)); "The people I work with are great; I have never had a problem with a co" ((in 333 reviews)); "The pay is good for those who are willing to work hard and earn it." ((in 284 reviews))

What are the cons of working at Discover according to real employee reviews?

"Poor management and fast paced" ((in 199 reviews)); "Low salary and difficult to get promotion" ((in 92 reviews)); "Senior leadership lacks vision; dirty political environment;" ((in 63 reviews)); "Unfortunately, the reorganization caused a lot of unhappiness from poor upper management placement and decisions" ((in 44 reviews)); "Blatant favoritism and a total disregard for workplace civility are traits that are often on display by management." ((in 44 reviews))

What are employees saying about Discover layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Discover layoffs and their outlook for job security at Discover in 2026.

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Discover

Discover reviews

4.0

68% would recommend to a friend

(5,174 total reviews)

Michael Shepherd

65% approve of CEO

46% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.1

Culture & values

4.1

Work/Life balance

3.8

Compensation and benefits

3.6

Career opportunities

3.5

Senior management

Discover has an employee rating of 4.0 out of 5 stars, based on 5,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Discover employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

5K reviews

2.0

Oct 19, 2020

Pays well to be treated poorly

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Benefits and income are great

Cons

Training is a joke and no one cares about you once you are on the floor

1.0

Jun 26, 2020

Poor Management Weird Culture

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice people, the breakfast tacos

Cons

Executives are unreachable and isolated from employees guarded by mahogany walls and admins They keep incompetent and sociopathic managers in place despite countless complaints to HR Employees promised the ability to work from downtown, but that entirely depends on their managers

3.0

Apr 10, 2020

Great culture, long-term employees result in terrible processes

Manager

Recommend

CEO approval

Business Outlook

Pros

I've never been at a company that is more employee-centric than Discover. The focus on work/life balance and employee benefits is fantastic, and is something the executive tier prides themselves on - with good reason. The flexibility with schedules and working environments is amazing, and the salaries are generally pretty healthy. The CEO is determined to make the company more competitive, and is actively bringing in talented, new leadership, which is getting everyone excited.

Cons

Because the company takes care of employees so well, the number of double-digit year employees is the rule, not the exception. 20+ year employees are everywhere. This results in a complacency with "how things have always been done". The long-term employees tend to bully the newcomers, and new ideas are definitely _not_ welcome in most environments, despite what is said. Think 1950's IBM - the managers are always right because you haven't been there as long as they have. A good purging of the long-term director-level would make the company much more agile and competitive in its practices. Don't just move them around, give them severance.

Viewing 190 - 192 of 5,174 Reviews

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Jobs at Discover