customer service experience but would not make career here - Inbound Customer Service Capita Employee Review

3.0
Jun 18, 2013
Recommend
CEO approval
Business Outlook

Pros

got experience in customer service pay was ok £7ish after probation 3months good people to chat with and meet while there

Cons

tight with breaks managers can be little hitlers, make sure you are ok with your manager. some are matey some are not. you must adapt to them took away internet access from us on our contract didn't want us to read in our downtime either! (no newspapers on desks)

Explore other reviews about Capita

5.0
Jul 7, 2025
Recommend
CEO approval
Business Outlook

Pros

it was very good job

Cons

it was a stressful work environment

3.0
Jun 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Friendly Team ,Good Environment .

Cons

I need not experience any cons so far.

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