Does Fidelity Investments pay their employees well?

According to anonymously submitted Glassdoor reviews, Fidelity Investments employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Fidelity Investments. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Fidelity Investments?

79% of Fidelity Investments employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fidelity Investments 4.0 out of 5 for work life balance, 4.1 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Fidelity Investments?

Software Engineer (932) , Customer Relationship Advocate (811) , Financial Representative (496) , Senior Software Engineer (376) , Customer Service Representative (343) , Director (314) , Lead Software Engineer (285) , Intern (278) , Principal Software Engineer (235) , Financial Consultant (223) , Vice President (218) , Investment Solutions Representative (210) , Analyst (203) , Financial Services Representative (182) , Business Analyst (172)

What are the pros of working at Fidelity Investments according to real employee reviews?

"The benefits of having a 7% 401k match and 10% profit sharing is ok but not great." ((in 3290 reviews)); "Work life balance can be good but varies wildly depending on team and manager and is getting worse with in" ((in 1583 reviews)); "The people are great and they do a lot to make the interns feel included and connected" ((in 1082 reviews)); "The Pay was good compared to the S. Ohio / N. Kentucky area as a whole." ((in 819 reviews)); "Leap program is really well structured and work culture is good" ((in 493 reviews))

What are the cons of working at Fidelity Investments according to real employee reviews?

"Poor management and Bad bathrooms" ((in 482 reviews)); "Your salary will be low and don't expect yearly raise will even match inflation." ((in 412 reviews)); "Large corporation and if you get a bad manager then you are out of luck." ((in 395 reviews)); "Did not have sufficient member on my team and was expected to work long hours during busy weeks." ((in 137 reviews)); "Although a female chairman there are not enough women on middle and upper management" ((in 121 reviews))

What are employees saying about Fidelity Investments layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fidelity Investments layoffs and their outlook for job security at Fidelity Investments in 2026.

Fidelity Investments reviews

4.1

79% would recommend to a friend

(18,392 total reviews)

Abby Johnson

84% approve of CEO

77% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fidelity Investments has an employee rating of 4.1 out of 5 stars, based on 18,392 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Fidelity Investments employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

18K reviews

1.0

Nov 29, 2023

Racist Manager & Definition of Micromanaging

Customer relationship advocate

Recommend

CEO approval

Business Outlook

Pros

The licensing training program was good

Cons

Despite the company promoting " how friendly/ welcoming their company culture is", the manager I had was racist and unprofessional and I had to report HIM AND FIDELITY to EESO. They also brainwash you into thinking you are some sort of "financial professional" --this is just a call center job... Believe every single negative review you see here cuz they are true!!! If you like to work at a Cult--this is the place for you!

Fidelity Investments Response

2y

Thank you for transparently sharing your experience with us. We are committed to improving diversity and inclusion at all levels of our workforce, and fostering a culture of respect in the workplace. We take this feedback seriously and would like to hear more from you. If you are willing to speak with us, please contact: 800-835-5099 Prompt 2, 4, then 1.

3.0

Oct 18, 2023

It was good until it wasn't

Ux design director

Recommend

CEO approval

Business Outlook

Pros

Generally a good place to work. Decent pay. Great benefits. Relatively high UX maturity. Out of the hundreds of people I've met and worked with, there are only a handful that I wouldn't want to work with again, which I think says a lot.

Cons

D&I efforts are limited and often just checking boxes. Win awards for employing women, but is still very much dominated by men. Very cheap regarding training and conferences. Once you've been there a while, your pay becomes less and less competitive with the market. Performance is competitive (only certain percentage can be at top), which hurts collaboration and is demoralizing when you do great work and aren't recognized for it.

Fidelity Investments Response

2y

Thank you for transparently sharing your experience with us. We are committed to improving diversity and inclusion at all levels of our workforce. If you’re willing to share a bit more detail, we’d welcome the opportunity to listen. Please contact us at 800-835-5099 Prompt 2, 4, then 1.

5.0

Aug 5, 2023

Fidelity takes good care of its people

Customer relationship advocate

Recommend

CEO approval

Business Outlook

Pros

If clients are nasty and offensive on the phone, Fidelity will discontinue business with them regardless of their assets held. Fidelity has their employees' backs. I appreciate that. Great benefits, work from home 3 out of 4 weeks a month, lots of paid breaks. Amazing opportunities for advancement - I've already received a promotion to a higher paying job and I'm only a month out of training. By the way - I had October-June training. Paid! Mostly from home! It's unheard of. I appreciated it immensely. Tons of support and resources.

Cons

So far, none! I've been there for 10 months so far - I'm treated fairly and the job is great for someone like me who enjoys talking on the phone.

Viewing 313 - 315 of 18,392 Reviews

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Jobs at Fidelity Investments

Representative, Client Services - Sep 2026 (Westlake)

Entry Level Customer Service - Albuquerque

Representative, Client Services - Sep 2026 (Smithfield)

Financial Services Representative - St. Louis - Ladue, MO

Saint Louis, MO

View job

Entry Level Customer Service - Omaha / Lincoln, NE area ONLY