Foundever Tech Support Agent reviews

3.7

61% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

86% approve of CEO

70% positive business outlook

Tech Support Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

113 reviews
5.0
May 16, 2026
Recommend
CEO approval
Business Outlook

Pros

- High pay for the location. - Open door policy for HR, Payroll, and Medical Insurance - Common areas were cleaned every few hours

Cons

- Very strict schedule - Limited elevators for the constant stream of employees (over 2,000) clocking in and out 24/7 - Shared workstations - 10-20% of people were sick at any given time

1.0
Jan 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote-- flexible--work life balance. Atleast care if your not able to work due to health issues.

Cons

They dont care if you're left behind in training due to various reasons. They have bad communication. They ask us to have good communication but they themselves dont

avatar
Foundever Response
3mo
Thank you for sharing your review. We’re glad to hear that you value the remote environment, flexibility, and work life balance, as well as the understanding shown around health related needs. We recognize that balancing learning, communication, and expectations can be challenging at times. At Foundever, we offer extensive training and provide associates with the tools, resources, and support designed to help alleviate that stress. We also foster an open door culture and encourage associates to reach out to their leaders, trainers, or support teams whenever they need guidance or assistance. Clear and consistent communication is a priority for us, and feedback like yours helps reinforce its importance as we continue to strengthen the associate experience. Kim at Foundever
Viewing 1 - 3 of 113 Reviews

Glassdoor has 24,712 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.