Foundever Tech Support Agent reviews

3.7

61% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

86% approve of CEO

70% positive business outlook

Tech Support Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

113 reviews
5.0
Sep 2, 2025

.

Recommend
CEO approval
Business Outlook

Pros

Easy to handle the concerns

Cons

Most have irate customer on the line

3.0
Aug 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Wfh and flexible time, can get extra hours to work, can trade hours with colleague

Cons

Strict call policy, cannot move from your place during work hours, continuously sitting job

avatar
Foundever Response
10mo
Thank you for sharing your feedback. We’re glad to hear that you appreciate the flexibility of working from home, as well as the ability to trade shifts and sign up for extra hours. These are some of the aspects we offer to help create a supportive and adaptable work environment. We also understand your concerns regarding strict call policies and the challenges of staying seated during work hours. While these policies are designed to ensure consistent service quality for our customers, we truly value employee comfort and well-being. Your input is important to us, and we’ll continue exploring ways to strike a better balance while maintaining company standards. Kim at Foundever
5.0
Jun 13, 2025

Awesome

Recommend
CEO approval
Business Outlook

Pros

It allows me to study and then use my studies to grow internally

Cons

The payment could be more competitive as prices are sky rocketing

Viewing 4 - 6 of 113 Reviews

Glassdoor has 24,712 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.