Foundever Tech Support Agent reviews

3.7

61% would recommend to a friend

(113 total reviews)
avatar

Laurent Uberti

86% approve of CEO

70% positive business outlook

Tech Support Agent employees have rated Foundever with 3.7 out of 5 stars, based on 113 company reviews on Glassdoor. This indicates that most Tech Support Agent professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Tech Support Agent professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Reviews by job title

113 reviews
3.0
Jun 10, 2025

Good company

Recommend
CEO approval
Business Outlook

Pros

Good Environment and people to work with

Cons

Poor job security, little support on the closure of any Campaigns

3.0
May 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Interesting colleagues . Clean workplace . Learning soft skills and multi-tasking. Solving complex customer situations.

Cons

No remote or hybrid work options, leading to significant daily commute times Lacking proper office equipment ie comfortable chairs and better quality/size screens . Lots of systems that you need to manage at a time which keeps increasing overtime . Favoritism in management decisions; promotion processes lack transparency and fairness Long working hours (44 hours/week excluding unpaid lunch breaks) with pressure to do overtime Strict rules against any non-work-related activity, even during downtime; impacts morale and motivation Limited flexibility for basic needs like bathroom breaks during peak periods Office environment is physically uncomfortable due to excessive air conditioning directly above workstations Confirmation process (linked to salary increase) is inconsistently applied, often delayed well beyond the promised timeline Advancement beyond the initial role is extremely difficult, regardless of performance Company-provided transportation is limited(1 time per day), overcrowded, and inefficient(long routes in different sub-cities)

Viewing 7 - 9 of 113 Reviews

Glassdoor has 24,712 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.