Gartner reviews

3.8

70% would recommend to a friend

(9,385 total reviews)
avatar

Gene Hall

77% approve of CEO

53% positive business outlook

Gartner has an employee rating of 3.8 out of 5 stars, based on 9,385 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Gartner employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Beratung industry (3.7 stars).

Reviews by job title

9K reviews
2.0
Apr 9, 2016

Okay place to get some experience, but don't stay too long

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great team of colleagues: lots of bright, funny, hard-working people. Good benefits & generous PTO. Some flexibility if you're in marketing, and work from home can be negotiated with your manager. (There's much less flexibility if you're in sales.) The office is just off South Congress and close to fun stuff/cool stuff. You will get some experience promoting, writing, designing or advertising tech content for your resume. Perks such as free coffee, fridge stuffed with snacks, a guy comes to the office to do oil changes etc. Lots of parking.

Cons

Graphic designers beware! Software Advice chews them up and spits them out. Tenures are short and experience is a disadvantage. However if you like to obey orders rather than create things, then you'll be happy. Parent company Gartner still working out how to exploit its small business acquisitions more than two years after it started collecting them. Promises about career growth possibilities have no relationship with reality. Maybe they will one day, but not yet. Lots of rigid, redundant processes which do nothing for the quality of the content and negatively impact productivity. The marketing management team doesn't understand the audience for their content. Previously the strategy was to create obscure research on software topics nobody cares about. Currently it's to crank out as much stuff as possible and hope for the best. Simplistic approach to SEO. A narrow understanding of marketing. Stay too long and you will miss out on important things you should be learning, and you'll probably pick up some bad habits too.

2.0
Apr 3, 2016

Account Executive SMB

Recommend
CEO approval
Business Outlook

Pros

From the very beginning the interview process was thorough. Training whilst not outstanding is undoubtedly an investment from Gartner and you're not thrown into the deep end. The working hours are good and it's possible to have a good work life balance. Some good leaders - particularly RVPs in SMB Trips abroad for Symposium and Winners/recognitions trips (although these have been watered down in recent years) Average to good benefits with pension/healthcare and annual leave.

Cons

Whilst the day to day and brand of Gartner are outstanding and the job enjoyable, there are a number of issues which stem from the strategy. Focus is placed on growing the number of people instead of developing this existing workforce. High levels of staff turnover exists and this is very unsettling for the environment. For example relationships with clients can't truly be developed as there's a revolving door and the accounts you take over have a negative or damaged perception of your role. In addition the territories are now very small, which makes it much harder to reach your number. There seems to be more of a hire and fire culture in the past year and the impact that's had on staff morale is evident. Why do you expect people to stay when you show no loyalty to them? There's a lot of discontent amongst people I spoke with since leaving. Success is often hugely dependent on your assigned manager. There are some good managers but there are some hopeless managers who micro manage you, calling you in the evenings and on your holidays. Teams have also been left without management last year which was hugely detrimental, with no acknowledgement made by senior management how that might have impacted development. The journey into work is long and the office is in the middle of nowhere. You spend a lot of money getting into work and this adds £200 per month. The office is dull, however if you wait for another year they're building a brand new office next door. Until then there's constant building work taking place. If you're considering moving to Gartner I would really question the decision. The atmosphere has changed within SMB along with the chances of you being let go within 12 months. It's not an inspiring place to work but merely somewhere which pays the bills and gets you to your next job.

4.0
Mar 22, 2016
Recommend
CEO approval
Business Outlook

Pros

The salary can be great if you're a top performer. Gartner does great sales achievement trips and they are a lot of fun. The people who work there are good folks as fun to work with. Gartner has an excellent brand - so you get a bit of a jump start in the selling process. Gartner offers excellent training and a comprehensive on boarding training which is extremely helpful and a strong foundation for future success.

Cons

Professional growth for sales people stinks. Gartner is very good old boy network / fraternal when it comes to promotions and hiring for new positions from within. Women get paid less and promoted less often then men. Most managers are poorly equipped to manage people. They lack charisma and the skill to lead. The managers that are selected for their jobs are believed to me good process managers. The sales database is a time waster and there is a lot of manual work and duplicate processes. This job is a 2-4 year gig.

Viewing 631 - 633 of 9,385 Reviews

Glassdoor has 10,230 Gartner reviews submitted anonymously by Gartner employees. Read employee reviews and ratings on Glassdoor to decide if Gartner is right for you.