Glassdoor reviews

3.9

66% would recommend to a friend

(1,113 total reviews)
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Owen Humphries

84% approve of CEO

38% positive business outlook

Glassdoor has an employee rating of 3.9 out of 5 stars, based on 1,113 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Glassdoor employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

1K reviews
4.0
May 23, 2022
Recommend
CEO approval
Business Outlook

Pros

I love it here. Been here for a few years and the reasons why I joined are still there today. Lots of growth potential, the company cares about me as an individual, the people here are kind and intelligent, perks are great, and now the added benefit of being able to work anywhere. I have been able to move to be closer to family while still keeping a job I love.

Cons

Attrition. Top talent is leaving, which may be true of everywhere right now, but Glassdoor could do more to retain tenured employees. Increasing compensation would go a long way to keep the amazing people we need to keep this ship running.

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Glassdoor Response
4y
Thank you for taking the opportunity to share a review - I'm glad to hear after several years you are still finding Glassdoor to meet your career and family needs. I too was able to relocate to be closer to family with the Work From Anywhere Policy and am so thankful Glassdoor has adapted benefits in accordance with the changing needs of our people. I agree that we don't want to lose all the great people that make Glassdoor special. To address employee retention and lean into current employee feedback, in CS we are focused on 3 things: 1. Resourcing our teams at target account ratios and case volumes to avoid burnout 2. Investing further in training and transparency for career progression and promotion. 3. Focusing on Connectivity and inclusivity so we can stay connected and build collaboration in person across CS and GTM. Thank you for continuing to choose Glassdoor - we're so glad you're here! - Kira Dewey, Interim Head of Customer Success
5.0
May 16, 2022

Great company

Recommend
CEO approval
Business Outlook

Pros

Very diversity. And everyone here has the same mission! Lots of good and talented people around you.

Cons

Didn't notice any major cons at this moment.

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Glassdoor Response
4y
Thank you for taking the time to write a review! The energy, diversity of ideas, backgrounds and passion for design our team brings has a huge impact on the experiences we create. And helping people find a job and company they love is an awesome mission to rally around. Thrilled that you are part of the team of ‘good and talented people’ our people are an integral part of the Glassdoor employee experience. Thanks again for sharing! - Meghan Armstrong, Sr. Lead UX Design
4.0
May 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Great company that truly cares about employee engagement and satisfaction.

Cons

Lots of changes with Indeed partnership and leadership shifts

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Glassdoor Response
4y
Thank you for taking the time to share your feedback. I’m so glad that you recognize how much we care about you, our employees, your engagement, and your satisfaction. You’re right, we have experienced a tremendous amount of change. Our organization has evolved and continues to grow. Thank you for your work to help us adapt! The Indeed partnership has presented challenges and I realize that a lot of work remains to optimize and operationalize our collaboration. At the same time, I’m amazed by how our sales leaders and sales representatives have partnered with our colleagues at Indeed to create positive outcomes for our customers. Now, we need to get our processes and systems to work better together. It will take time, but I’m confident that we’ll steadily make improvements by listening to your feedback, working cross-functionally to align our technology and processes, and systematically overcoming the obstacles making the day-to-day difficult. As one of the sales leaders at Glassdoor, I can tell you that we are eager to move forward and continue to develop our people for the future. Though we’ve experienced shifts in leadership, I’m truly grateful for the tremendous talent we have, the opportunities I’ve been given, and the individuals who’ve stepped up to fill the gap as we grow. Thank you again for your honesty. And thank you for sticking with us and helping us be better. - Val Roush, Interim Head of Sales
Viewing 313 - 315 of 1,113 Reviews

Glassdoor has 1,269 Glassdoor reviews submitted anonymously by Glassdoor employees. Read employee reviews and ratings on Glassdoor to decide if Glassdoor is right for you.