H&M reviews

3.5

61% would recommend to a friend

(17,376 total reviews)
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Daniel Erver

63% approve of CEO

46% positive business outlook

H&M has an employee rating of 3.5 out of 5 stars, based on 17,376 company reviews on Glassdoor which indicates that most employees have a good working experience there. The H&M employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

17K reviews
1.0
Jun 22, 2016
Recommend
CEO approval
Business Outlook

Pros

Benefits are good- contributory pension, healthcare, sick pay, maternity pay, 25% discount etc. I honestly couldn't tell you any others.

Cons

Training is abismal, Area team are extremely negative, rarely celebrate success, speak to staff with no respect at all, no one has any real idea of what they're doing so support is non- existent, work/life balance is a joke. Do not work for this company!

3.0
May 31, 2016
Recommend
CEO approval
Business Outlook

Pros

Family vibe in the store, amazing benefits, great pay, as a Visual Merch you'll get intensive training in a different area with paid hotel, rental, meals. It's a fast paced company and you'll never get bored. You get to be creative and have fun with technical window props.

Cons

It really depends on which district you're at. I was one of the unlucky ones that worked in one of the worst districts in the country. My SM was shady and would play favorites (unfortunately favors lazy DMs and Sups), District plays favorites therefore lazy people get away with anything. Hardworkers (like Visuals and SAs) do double work and never gets recognition.

3.0
May 19, 2016
Recommend
CEO approval
Business Outlook

Pros

Great benefits, fun work environment, opportunities to travel and be a part of store openings, great starting pay, meeting new people that become family

Cons

H&M wants to have a great place to work, work environment but in actuality it's not. I've been working here fulltime for 4 years and witnessed how upper head plays favoritism. It's all politics, about who you know if you want to move you up with the company. There's really not much room for growth unless your friends with the district team. They also have a bad habit of hiring unqualified people for management positions which ultimately brings down the moral of the store. There is also no work life balance which sucks if your full time or in a management position. They expect you to dedicate your whole life to the company so you really don't have any room to do anything outside of work like work another part time job or go to school full time. After a year or two of working at H&M you start to see all the shenanigans that go on behind the scenes.

Viewing 103 - 105 of 17,376 Reviews

Glassdoor has 21,517 H&M reviews submitted anonymously by H&M employees. Read employee reviews and ratings on Glassdoor to decide if H&M is right for you.