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      HCLTech

      Engaged Employer

      HCLTech Customer Service (CSR) reviews

      3.4

      56% would recommend to a friend

      (249 total reviews)
      avatar

      C. Vijayakumar

      85% approve of CEO

      70% positive business outlook

      Ratings by category

      3.4

      Diversity & inclusion

      3.4

      Work/Life balance

      3.3

      Culture & values

      3.3

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      Customer Service (CSR) employees have rated HCLTech with 3.4 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      249 reviews
      2.0
      Mar 14, 2025

      .

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Positive people within the team (except liars on higher management level) and also I liked HR`s attitude and when you send email they respond with good argumentation and helps you.

      Cons

      German market is very overloaded and at the time when I worked management promised very promising future but never happened then they saw that everything was unorganized from the beginning, they closed the project. Not saying that every project is like that, but if you want that your company growths very faster and acknowledged by most of the employees, you have to posses the ability to think a good way for workload.

      Viewing 28 - 30 of 249 Reviews
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      HCLTech reviewsHCLTech Customer Service (CSR) reviews

      Glassdoor has 56,659 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.