HCLTech Customer Service (CSR) reviews

3.4

56% would recommend to a friend

(249 total reviews)
avatar

C. Vijayakumar

85% approve of CEO

70% positive business outlook

Customer Service (CSR) employees have rated HCLTech with 3.4 out of 5 stars, based on 249 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

249 reviews
5.0
Apr 24, 2025

Gratitude

Recommend
CEO approval
Business Outlook

Pros

HCL provides strong job security, making it a reliable choice for those seeking stability in their careers. Freedom to Change Nature of Work: The company offers flexibility, allowing employees to shift roles and take on new challenges, making it easier to explore different aspects of the business.

Cons

I haven’t faced any cons during my journey with HCL where my teamlead and HR were always available to sort any kind of discomforts I faced so far.

2.0
Apr 24, 2025

Worst atmosphere

Recommend
CEO approval
Business Outlook

Pros

Poor attitude towards team collaboration

Cons

Ego interferes with team dynamics

Viewing 25 - 27 of 249 Reviews

Glassdoor has 56,660 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.