Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
2.0
Jun 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Snacks and work from home policy

Cons

The worst challenge was to feel diminished from the rest of the company. You get hired with some benefits and then those benefits are vanished. You get brainwashed trying to accept that the company is making an effort thru the pandemic but then you find out that only some positions or locations got their benefits cut and is not a collective effort. Terrible communication both internal and external. Heartless layoffs which left only fear among employees, people were promoted on a Friday and by Monday they were let go.

5.0
Jun 2, 2020

Great company!

Recommend
CEO approval
Business Outlook

Pros

Vibe, people, talent, management, hiring, executives

Cons

Can go very fast sometimes but its not so bad

4.0
May 21, 2020
Recommend
CEO approval
Business Outlook

Pros

- The people are brilliant (literally the smartest people I have ever worked with) - Strong engineering culture - Everyone is super helpful and humble - Name carries a lot of weight in industry and has helped me secure a lot of interviews elsewhere

Cons

My biggest issue (and the reason that this is a 4-star review instead of 5) is how the company handled the COVID crisis. The layoffs are understandable due to the state of the travel industry, but just weeks before when people were buying a lot of flights in reaction to the dip in airline prices, there was an almost unanimous vibe of celebration in slack. When someone called out that we were essentially celebrating a global pandemic, people who are very high up in the company publicly shamed him which really rubbed me the wrong way. Additionally, when this was brought up to HR, nothing was really done about it. I feel like this really shed some light on the general mindset of a lot of the people working at Hopper. There is a true obsession with the success of the company - and while I don't think that it is necessarily a bad thing, it can definitely be pushed too far. Basically, it becomes an echo chamber where success is the goal at any cost, I think there are other considerations to be had.

Viewing 385 - 387 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.