Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Oct 25, 2017

Disconnected Management/Leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There's an endless supply of frozen bagels and sometimes cream cheese to eat it with. Some staff are really great, genuine people and I feel bad that they're still at Hopper when they deserve so much more.

Cons

The CEO, when he's in the office, sits at a throne like desk in the middle of the office, overseeing everyone as his feeble subjects. He makes no effort to talk to any of his 60ish employees (which would be easy to do for a small company). He walks around to observe his employees doing work and then walks out without saying a word. Real personable. Clearly knows how to be a leader. The rest of management is in Boston who make expensive trips to Montreal for something that could be announced in an email or video. They also just keep to themselves and make no effort to get to know anyone from their teams so of course, when they make decisions, they are made without any regard to any of the employees it will impact.

3.0
Oct 17, 2017

Working at Hopper

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Invest in employee's professional development

Cons

Unnecessarily hierarchical Lack of good examples of people to learn from

1.0
Oct 16, 2017

Don't be fooled!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Good salary -Snacks (mostly bagels) and some catered lunches -Friendly, hard working staff -Adjacent to a hip neighbourhood

Cons

-Relying on the fluffy perks to keep employees around rather than focusing on what actually makes them happy. -Lack of honesty in the interview pertaining to hours, training and vacation & holidays -No stability in terms of position, work station or hours -Very driven on employee numbers making them feels like lab rats with immediate results expected -Haywire and remote management meaning no problems can be dealt with in person, all issues must be relayed through many people with no real resolution -Extremely long and unnecessary recruitment process considering how quickly employees can be scrapped -Hard workers are exploited for all that they've got -This is not the start-up for you if you're looking to move up and get a real career within the company, do not fall for the start-up hype, you don't even meet the higher ups

Viewing 427 - 429 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.