Hopper reviews

3.4

41% would recommend to a friend

(433 total reviews)
avatar

Frederic Lalonde

51% approve of CEO

44% positive business outlook

Hopper has an employee rating of 3.4 out of 5 stars, based on 433 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hopper employee rating is in line with the average (within 1 standard deviation) for employers within the Hotel & Unterbringung industry (3.6 stars).

Reviews by job title

433 reviews
1.0
Nov 17, 2024

Work ethic, effort, seniority and knowledge can't save you from lay offs.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO. - 100% work from home. - Great example of how a company should NOT be run.

Cons

Nothing we haven't read before. - Lay offs every quarter, regardless of what you have offered to the company, the time you were employed and your knowledge. They 'd rather keep cheaper employees that have no idea what they're doing. - Reactive management. No sense of direction. You can spend a whole week working on a project that is supposedly super important and next week it's like it never existed and there's a new project needed YESTERDAY. - Stressful environment, mainly due to the factors above. You never know if you're next on the chopping block. - STO model does not work if you're keeping management or employees that do not have the skills,whether soft or technical, and they're just there to get an easy paycheck and run their team to the ground.

1.0
Oct 28, 2021

Boring

Recommend
CEO approval
Business Outlook

Pros

Benefits Unplanned days Work from home

Cons

It is a very disappointing job for me after all the hard work to pass in the hiring process. I left another job thinking it would be better to go through hopper because I could work from home, and I thought I would have more flexibility. And they are not so flexible, and the job is VERY BORING. I feet like a robot. Everything in the processes is so confusing because they change the workflow ALL THE TIME! Also, for any request for a day off or vacation, the scheduling team takes months to answer. The payment is also too low, 40,000 USD

5.0
Mar 29, 2021

Not easy being on a rocket ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- The culture is amazing for high/top performers. The company values are extremely clear - and modeled by CEO, leadership, and everyone around you. - Product Led company - if you're a Product Manger, Data Scientist, or Engineer - you get a lot of say in where the product goes - Insane autonomy. There's no elusive "business" that tells you what you need to build. The Single-threaded own model works really well here. Each vertical manages their own business with clear metrics that are obsessively measured. - Path to promotions and career growth is clear. You obsess about the customer, identify a problem and quickly find ways to test out ideas, and see if you can create value for the company. If you do this - you get promoted. Everyone is encouraged to write up ideas and lobby teams to work on them. - WFH is great. Company does a great job writing things down - so there's never a time where "decisions got made in HQ without you". - The team is made up of amazing, smart, humble, and results obsessed people. No egos. - The company is working on diversity & inclusion (which is great!), especially on hiring practices. But if you look around and see who's getting promoted and who's leading - it's one of the most gender diverse teams. - With travel rebounding post-covid Hopper is incredibly well positioned due to its fintech plays and competitive pricing in travel.

Cons

- If a social work environment, or a "work family" with lots of happy hours and foosball tournaments is important to you, this might not be the place. The people are brilliant and kind - but results matter more than anything else. Esp, with the company leaning in to support "remote work" - You will have to work hard. The company's at a critical time and has just completed its series F and acquired a strategic B2B partner. It's not a 9 to 5 gig. If you're willing to do this - you'll see the rewards of your work much faster than any other company. - You're responsible for your career path and growth. Unlike larger companies that have extensive feedback, coaching review processes - at Hopper you have to seek this out.

Viewing 67 - 69 of 433 Reviews

Glassdoor has 468 Hopper reviews submitted anonymously by Hopper employees. Read employee reviews and ratings on Glassdoor to decide if Hopper is right for you.