Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      IBM

      Engaged Employer

      IBM Systems Support Representative reviews

      4.0

      84% would recommend to a friend

      (1,424 total reviews)
      avatar

      Arvind Krishna

      90% approve of CEO

      76% positive business outlook

      Ratings by demographic groups

      Systems Support Representative employees have rated IBM with 4.0 out of 5 stars, based on 1,424 company reviews on Glassdoor. This indicates that most Systems Support Representative professionals have a good working experience there. IBM is rated in line with the average (within 1 standard deviation) by Systems Support Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      4.0
      Jan 4, 2017

      Good for learnings

      Systems administrator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Equipped with latest technologies. Good work life balance. WFH Facilities

      Cons

      Process oriented Too many short forms which hard to remeber

      4.0
      Nov 30, 2016

      Changing

      Systems analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company is huge, so there are many interesting jobs, and you meet and often work with people from all over the world. They also tend to be pretty good at seeing upcoming trends and reacting to them. You also still find that you often work with some really outstanding people.

      Cons

      The concept of "Respect for the Individual", which guided the company for decades, has gone out the window. An example is the changes to the retirement plan. Pension was replaced by a 401K match years ago, which was actually good if you planned to stay a few years then move on. But then instead of matching each pay period, they now make the payment at year end, so IBM gets the interest on the match, not you. And if you leave, are laid off, or divested before December, IBM gives you nothing at all for that year. Morale is also pretty low in the "old" businesses as the company continues to aggressively cut costs in its traditional business units.

      Viewing 1144 - 1146 of 1,424 Reviews
      Related searches: IBM Systems Support Representative jobs | IBM Systems Support Representative salaries | IBM benefits | IBM Systems Support Representative interviews | IBM conversations
      IBM reviewsIBM Systems Support Representative reviews

      Glassdoor has 131,808 IBM reviews submitted anonymously by IBM employees. Read employee reviews and ratings on Glassdoor to decide if IBM is right for you.