Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      IDT

      Engaged Employer

      IDT reviews

      Compare reviews

      3.9

      68% would recommend to a friend

      (369 total reviews)

      Samuel Jonas

      71% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Culture & values

      3.8

      Compensation and benefits

      3.8

      Career opportunities

      3.7

      Work/Life balance

      3.6

      Senior management

      IDT has an employee rating of 3.9 out of 5 stars, based on 369 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IDT employee rating is in line with the average (within 1 standard deviation) for employers within the Telekommunikation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      369 reviews
      1.0
      Apr 9, 2025

      "Toxic Leadership, Chaotic Processes, and Zero Support - A Cautionary Tale"

      Software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Competitive Salary. Comprehensive Benefits: Medical insurance, gym reimbursement, and English language lessons.

      Cons

      Abysmal Onboarding: No structured training. Manager explicitly stated, "I won’t teach you – you’re not an intern," expecting self-taught mastery of outdated documentation. Unrealistic Expectations: Criticized for not finding bugs in smoke tests within days of joining, despite being new to the project. Manager demanded "indispensable" contributions in 2 weeks. Micromanagement: Mandatory daily Slack status updates. Chaotic Workflows: Daily "30-minute" meetings dragging to 1 hour with 20+ attendees. Lack of Resources: Critical testing equipment withheld for weeks, blocking core app functionality. Outdated Processes: many of test cases obsolete, documentation unreliable.

      avatar
      IDT Response
      2mo
      Thank you for sharing your experience. At IDT, we have rigorous standards and the fast-paced nature of our work. Our interview pipeline is designed to be transparent about these expectations. We look for proactive problem-solvers who can synthesize information quickly and drive results from day one. While we are always evaluating our onboarding processes, and access points, and we will continue to refine our documentation and meeting efficiency, while we remain committed to an environment that rewards independence and high-quality output over hand-holding.
      5.0
      Feb 25, 2025

      Fantastic

      Designer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fantastic company with great professionals

      Cons

      nope nope nope nope nope

      3.0
      Feb 18, 2025

      Experience

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Time management -Good schedules -average payment

      Cons

      -Work environment is horrible -Management doesn't know what are they doing -HR useless

      avatar
      IDT Response
      2mo
      Thank you for sharing your feedback. We value transparency and continuous improvement. If you are a current or former employee and have specific instances or concerns you would like to discuss, we would genuinely like to hear them. Please feel free to reach out directly to our Global HR team by emailing humanresources@idt.net to arrange some time discuss your experience in more detail.
      Viewing 25 - 27 of 369 Reviews
      Related searches: IDT jobs | IDT salaries | IDT benefits | IDT interviews
      ReviewsIDT reviews

      Glassdoor has 443 IDT reviews submitted anonymously by IDT employees. Read employee reviews and ratings on Glassdoor to decide if IDT is right for you.