ING reviews

4.1

82% would recommend to a friend

(3,817 total reviews)
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Steven van Rijswijk

86% approve of CEO

72% positive business outlook

ING has an employee rating of 4.1 out of 5 stars, based on 3,817 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

4K reviews
4.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

The culture is very relaxed and the environment is friendly. I was just an intern but I felt as if I were treated with the same level of resprect as a full time hire. As an actuarial intern with no exams they paid quite well and they made it fun for interns as far as outings and out of work events go. The formal intern program is really helpful, managers are nice, and the company is very reputable. I definitely enjoyed my summer at ING. The newly built facility in Windsor, CT is also very nice. I would definitely recommend this company to a friend.

Cons

Location, location, location!!! Hartford is probably the most boring place I've ever been and in fact this is why I'm avoiding a full time job here. As much as I loved the company, I can't see my self 21 years old living in Hartford. Its more of a city for those with families that are looking to settle down and live a slow paced life. Its a nice place but not exactly the ideal environment for a new college graduate/entry level hire. In fact, I here that this is a big problem that the insurance industry has (good talent not wanting to live in Hartford). As far as the company itself, I cant think of anything bad to say.

3.0
Dec 9, 2008
Recommend
CEO approval
Business Outlook

Pros

They offer the flexibility and opportunity to move into new areas of interest. Maybe it is because they are headquartered in Europe, but they seem to have an extra focus on the employees. Opportunities to work abroad exist for the persistent and patient. Majority of staff, employees more so than consultants, are both competent and customer oriented with a positive attitude. Compensation is average and benefits; paid time off , 401k match, tuition reimbursement, etc. are satisfactory. This industry, financial services, is changing rapidly and under tremendous strain. ING is in a good position to capitalize on the aftermath of the market turmoil, they are conservative and have avoided many of the mistakes of their peers.

Cons

It can be overly bureaucratic . As a witnesses to being absorbed by ING we all see the slow, lethargic takeover of what were once vibrant organizations. A lot of IT work gets outsourced to a point where the cost savings vanish. It takes longer to get requests fulfilled and the quality of work is less than when the work was performed by in house staff. Risk management and compliance, reign supreme, this can and often does squash creativity and risk taking. If you are a climber, who likes to think independently, this is not going to be a positive work experience for you. Promotion is almost non-existent, however you'll have plenty of opportunity to learn new skills as colleagues leave and are not replaced. Very few people rotate positions abroad, only senior management.

4.0
Dec 1, 2008
Recommend
CEO approval
Business Outlook

Pros

Large, international company with lots of room for advancement. There are many opportunities to help you balance work and your home life, such as telecommute options. Parking or a bus pass is provided free of charge for basic parking 1-2 blocks from the building. If you're willing to pay a little bit for parking, you have options for better parking based on seniority and a waiting list, and the costs are subsidized. The bonus structure is comparable with others in the industry, and the paid time off policies are generous. It was not difficult in my area to get a timely request for vacation approved.

Cons

Most of the advancement is into middle management where you get a lot more work with very little additional pay, and you don't get to use the skills you gained as a lower level employee since most managers are glorified paper pushers. The pay scales could be improved for workers with skills above and beyond basic customer service. Heath insurance benefits are getting more and more expensive every year no matter where you work, but it seemed like they were more expensive at ING than other places that I've worked for lower quality coverage. Communication from upper management to middle management could be improved, and from middle management to "regular" employees could really use a boost.

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