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      ING

      Engaged Employer

      ING reviews

      4.1

      81% would recommend to a friend

      (3,827 total reviews)
      avatar

      Steven van Rijswijk

      87% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      ING has an employee rating of 4.1 out of 5 stars, based on 3,827 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The ING employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Reviews by job title

      4K reviews
      5.0
      Nov 21, 2012

      Excellent place to work

      It analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      ING London offers good salary, excellent development opportunities, friendly and collaborative working environment, and plenty of benefits. My colleagues and senior managements are professional and helpful.

      Cons

      The work load here usually does not pose enough challenge, which at times limits the chance for further personal improvement.

      2.0
      Nov 5, 2012

      Micromanagement on a level you've never seen before.

      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      The training for the Series 6 is excellent; the instructors are very helpful and knowledgeable. The Windsor building is relatively new, and the cafeteria is pretty good although expensive. You get a good chunk of PTO to start out with, although you will rarely get the approval to take it. There's plenty of parking and it's free.

      Cons

      The ING Call Center is the most hostile work environment I've ever experienced. There is no support from supervisors, who actually encourage the "sink or swim" office mentality. Reps are expected to make referrals and push sales for no incentive or commission. The obsession with call metrics is disturbing- supervisors monitor every email you send, every minute spent in the restroom, every moment you spend off the phone will be questioned.

      3.0
      Sep 28, 2012

      Communications - Boston office

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      A great experience with regard to work life balance, flexible hours, humane management. Colleagues are talented, collegial work environment.

      Cons

      Little growth, poor salaries, meager bonus.

      Viewing 400 - 402 of 3,827 Reviews
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      ReviewsING reviews

      Glassdoor has 6,717 ING reviews submitted anonymously by ING employees. Read employee reviews and ratings on Glassdoor to decide if ING is right for you.