Intact Customer Service (CSR) reviews

4.2

73% would recommend to a friend

(76 total reviews)
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Charles Brindamour

93% approve of CEO

93% positive business outlook

Customer Service (CSR) employees have rated Intact with 4.2 out of 5 stars, based on 76 company reviews on Glassdoor. This indicates that most Customer Service (CSR) professionals have an excellent working experience there. Intact is rated in line with the average (within 1 standard deviation) by Customer Service (CSR) professionals compared to other employers within the Versicherungswesen industry (3.6 stars).

Reviews by job title

76 reviews
3.0
Dec 20, 2023

Meh

Recommend
CEO approval
Business Outlook

Pros

Good pay & work from home

Cons

Call centre culture where if you weren’t hitting your numbers you were in trouble

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Intact Response
2y
Thank you for your review.
2.0
Dec 8, 2023

Ok Company

Recommend
CEO approval
Business Outlook

Pros

Ok overall for ppl in qc

Cons

Not so good for Torontonians

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Intact Response
2y
Thank you for taking the time to leave us a review. As a large organization, it is important to us that all employees, regardless of geographic location, have a uniform experience. We encourage you to raise your concerns with any stakeholder, your manager or HR Consultant, who can make a difference.
4.0
Sep 12, 2023
Recommend
CEO approval
Business Outlook

Pros

good supervisors and good training program

Cons

No part time A lot of bigs in the systema

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Intact Response
2y
Thank you for taking the time to leave us a review. We wish we could have addressed your concerns with you were with us.
Viewing 25 - 27 of 76 Reviews

Glassdoor has 2,942 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.