Labcorp Customer Service Representative CSR reviews

3.4

72% would recommend to a friend

(27 total reviews)
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Adam Schechter

61% approve of CEO

70% positive business outlook

Customer Service Representative (CSR) employees have rated Labcorp with 3.4 out of 5 stars, based on 27 company reviews on Glassdoor. This indicates that most Customer Service Representative (CSR) professionals have a good working experience there. Labcorp is rated in line with the average (within 1 standard deviation) by Customer Service Representative (CSR) professionals compared to other employers within the Gesundheitswesen industry (3.4 stars).

Reviews by job title

27 reviews
1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

You have a job and benefits but healh

Cons

Merit increases pitiful compared to how they work you, wellness program discriminates. Pa higher rates if you don’t meat BMI, A1C, cholesterol, when they are actually make ng you sick. They claim to be diverse because they can pay lower salaries to other ethnicities. They lose samples the sugarcoat the reasons, can’t find a Supervisor when a client requests to speak to one, large accounts get grandfathered under Hospital services because of the revenue they bring. Some old buildings full of mold, labs dangerously understaffed, everything is about the bottom line.

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Labcorp Response
2y
We are concerned to hear about your experience and will follow up immediately. If you would be willing to share more details, please contact 800-461-9330 within the US. You can also detail your incident at our Global Action Line www.labcorp.com/globalactionline or https://secure.ethicspoint.eu/domain/media/en/gui/107830/index.html.
4.0
Apr 24, 2023
Recommend
CEO approval
Business Outlook

Pros

Great community to work with, very flexible, work from home, nice work/life balance, Labcorp makes employees fee appreciated.

Cons

Pay could be more considering the price of living

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Labcorp Response
3y
Your feedback is greatly appreciated. We continue to evaluate our programs to be sure we’re providing quality benefits and total well-being programs that meet the changing needs of our employees.
Viewing 19 - 21 of 27 Reviews

Glassdoor has 12,002 Labcorp reviews submitted anonymously by Labcorp employees. Read employee reviews and ratings on Glassdoor to decide if Labcorp is right for you.