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      Lightspeed

      Engaged Employer

      Lightspeed reviews

      3.5

      63% would recommend to a friend

      (1,077 total reviews)
      avatar

      Dax Dasilva

      77% approve of CEO

      50% positive business outlook

      Ratings by demographic groups

      Lightspeed has an employee rating of 3.5 out of 5 stars, based on 1,077 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lightspeed employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      1K reviews
      1.0
      Apr 26, 2017

      Sales Team

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people make the company. If it weren't for most of my co-workers I'd never go back.

      Cons

      You don't have a life outside of Lightspeed. You're required to owork 9-6 minimum, but gd forbid you leave at 6 and it looks back- with little to no breaks. People hardly take a lunch and they usually just eat at their desk while they work. Working from home isn't a real lthing- it's only IN CASES of emergencies. The company isn't transparent at all. Ex: "shutdown week from christmas to NYE" is not a shutdown week for sales. You're expected to work while everyone else is on vacation. Overall the environment is high stress, there is no work/life balance, managers are inexperienced and I wouldn't recommend this job to anyone. Lot of highschool like politics.

      avatar
      Lightspeed Response
      8y
      I’d like to apologize for the late response, and thank you for your feedback. I’m sorry to hear about your negative experience at Lightspeed, but I’m hoping to address the aforementioned issues. We’re glad to know that you have a positive opinion about the people in the company because we truly believe that they are our greatest asset. Work/life balance is different in any rapid growing company like ours, and we certainly see the need for improvement. As for the “shut-down week”, this is known as a “partial shut-down week” in customer-facing teams, and I do apologize if there was any miscommunication on our part. If your role requires you to work during the holiday period, there is a financial incentive (to thank you for supporting our growth and customers during the holidays). In terms of management concerns, we’re always developing the way that we train our managers and have made a renewed commitment to grow our leaders. Thank you for taking the time to write.
      3.0
      Apr 26, 2017

      Sales Representative

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      - great office and people - fun atmosphere, culture - great parties - fully loaded kitchen and unlimited free coffee - awesome CEO - free booze every fridays - cool incentives

      Cons

      - very low base salary - quotas are unrealistic. all they care about is #'s - ZERO work life balance and no pay for any OT hours worked - no enforced lunch or breaks - favoritism in management on all teams

      avatar
      Lightspeed Response
      8y
      Thanks for your review. We’re glad you enjoyed our culture, as well as our perks and benefits that we offer. At Lightspeed, we monitor the market and offer a competitive compensation package tailored to each region, as well as offering stock options. We know it takes hard work here, and some days are longer than others but we want people to feel part of our continuous growth. In the sales team, quotas are inevitable, and while they are an important factor in Lightspeed’s success, we still appreciate everyone’s contribution towards them. We certainly take our employees feedback into consideration, and continue to have ongoing conversations regarding targets and achievement.
      4.0
      Mar 21, 2017

      Great potential - Nice People - Management meh.

      Support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome potential! Great team! Easy and Adaptable Product! Good Vision of the future! Good Work mentality!

      Cons

      Not really End-User Friendly (With no technical Skills) Chaotic Product Management (No clear view - changes mind often) Basic functionality not fully implemented/broken Sales driven Motivation should be more then targets.

      Viewing 1018 - 1020 of 1,077 Reviews
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      ReviewsLightspeed reviews

      Glassdoor has 1,213 Lightspeed reviews submitted anonymously by Lightspeed employees. Read employee reviews and ratings on Glassdoor to decide if Lightspeed is right for you.