Does Lloyds Banking Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Lloyds Banking Group employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Lloyds Banking Group. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Lloyds Banking Group?

62% of Lloyds Banking Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lloyds Banking Group 3.7 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lloyds Banking Group?

Customer Service Representative (230) , Customer Service Advisor (173) , Manager (169) , Project Manager (166) , Business Analyst (165) , Senior Manager (159) , Analyst (134) , Customer Service (122) , Customer Advisor (121) , Software Engineer (117) , Customer Service Assistant (88) , Associate Director (77) , Banking Consultant (61) , Product Owner (59) , Assistant Manager (58)

What are the pros of working at Lloyds Banking Group according to real employee reviews?

"Great people if you are fortunate to land in one of the few actually great areas of the bank." ((in 572 reviews)); "Good benefits and people to work with" ((in 562 reviews)); "Great culture and mentoring all around" ((in 404 reviews)); "Some colleagues were great and they were the only reason I stayed for so long." ((in 348 reviews)); "Good pay and conditions at work." ((in 338 reviews))

What are the cons of working at Lloyds Banking Group according to real employee reviews?

"Working in a branch with limited number of people and poor management is not a place you like to be when there is constant pressure." ((in 316 reviews)); "You’re monitored by card swipe data and managers have a dashboard which tells them the current percentage you are at for the rolling 4" ((in 174 reviews)); "Long hours must work Saturdays and only get half a day off in the week which isn't the same and targets" ((in 132 reviews)); "Their is no career progression unless friendly with staff aside from that they couldn't care less." ((in 124 reviews)); "Senior leadership have no idea which way they are turning and do things off a hunch." ((in 84 reviews))

What are employees saying about Lloyds Banking Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Lloyds Banking Group layoffs and their outlook for job security at Lloyds Banking Group in 2026.

Lloyds Banking Group reviews

3.6

62% would recommend to a friend

(7,475 total reviews)

Charlie Nunn

63% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Lloyds Banking Group has an employee rating of 3.6 out of 5 stars, based on 7,475 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lloyds Banking Group employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

7K reviews

1.0

Jun 18, 2026

Friendly colleagues and interesting projects, but toxic management

Manager

Recommend

CEO approval

Business Outlook

Pros

Friendly people Interesting projects Heavy focus on AI

Cons

Within Markets they have introduced a policy of every quarter, 10% get onto a PIP then half of those are let go - this is insane, by the end of the year, 40% of the team will have been on a PIP - way to motivate the team. Projects are ran by poor programme management who are not strategic but instead bully and threaten. Senior mgmt focus on micromanagement and don’t trust management. In Markets

2.0

Jun 18, 2026

Supportive colleagues overshadowed by constant pressure

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Nice colleagues who understand how hard it is

Cons

Constantly threatened with plans for everything. AHT. Targets. BME. RG appointments. Forcing customers online.

1.0

Jun 17, 2026

Toxic culture prioritises sales over customer care

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Nothing is a problem honestly

Cons

They bully you to force digital banking on old people that can barely use a phone or the Internet, no matter how well you do, or the great customer service you provide, they will never ever appreciate you at all, you are replacble to them at all times, you are basically a sales man for their free banking app, because unless you get 100% on your surveys about digital and how much you forced it on them during the call and how much you talked about it and ignored the customers needs when they needed help, the managers slap off customers all the time behind their back, they say dispising horrible things about them, I wouldn't be surprised if this review is taken down because they don't want the truth to be exposed

Viewing 31 - 33 of 7,475 Reviews

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Jobs at Lloyds Banking Group

Senior Vice President / Senior Audit Manager - Markets

Vice President, HR Governance & Operational Risk

Vice President, Software Engineer, North America