Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,350 total reviews)
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Stuart Machin

66% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,350 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

11K reviews
4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Good pay and supportive leadership

Cons

None that I can think of

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Marks & Spencer Response
1w
Hello, we're so glad you enjoyed your time with us and thank you for taking the time to write us a review. All the best for the future! - Marks and Spencer
3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Great team Good benefits Easy training

Cons

Inflexible working hours Inconsistent communication

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Marks & Spencer Response
1w
Hi, thank you for your feedback. Your comments are invaluable to us, and we appreciate you taking the time to share your experience. Whilst it's so great to hear that you thought the benefits were good and you enjoyed working with your coworkers, it’s discouraging to hear you were unhappy in other areas of the role. We take on your feedback and hope that this will improve our colleague's experience going forwards. Wishing you all the best, Marks and Spencer.
5.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Very good place to work

Cons

None, everythink was great for me

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Marks & Spencer Response
2w
Hi there, thank you for taking the time to leave your review. Your kind words mean a lot to us and it’s so lovely to hear that you enjoyed working with us! Wishing you all the best for the future, Marks and Spencer
Viewing 28 - 30 of 11,350 Reviews

Glassdoor has 12,939 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.