Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,348 total reviews)
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Stuart Machin

66% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,348 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy work, fun colleagues and good food.

Cons

Management is just so irritating, when they tell you off it feels like they are treating you like an idiot. It's just not that deep

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Marks & Spencer Response
1w
Hi there, thank you for sharing your feedback. Your comments mean a lot to us, and we're grateful for your input. Marks and Spencer.
3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Coworkers were a supportive to work with

Cons

Company culture and customer stress

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Marks & Spencer Response
1w
Hi there. Your feedback is valued. We take your comments seriously and are grateful for your contribution. Whilst it’s great to see you enjoy working with your colleagues, it’s discouraging to see you’re dissatisfied with recent business decisions. We encourage all colleagues to link in with their Line Manager to discuss matters that may be impacting them in the workplace, to strive for a solution together. Marks and Spencer
Viewing 19 - 21 of 11,348 Reviews

Glassdoor has 12,937 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.