Marks & Spencer reviews

3.7

63% would recommend to a friend

(11,349 total reviews)
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Stuart Machin

66% approve of CEO

50% positive business outlook

Marks & Spencer has an employee rating of 3.7 out of 5 stars, based on 11,349 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Marks & Spencer employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Cookies were absolutely amazing during breaks

Cons

Managers on you for no reasons- joys of retail

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Marks & Spencer Response
1w
Thank you for taking the time to leave your review. We’re always looking for ways to improve so your feedback is important to us to help us make our business even better. Wishing you all the best! - Marks and Spencer.
3.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

You work with friendly people. You get some free food in the canteen. That's about it.

Cons

Boring monotonous work Can be quite Stressful.

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Marks & Spencer Response
1w
Thank you for taking the time to leave your review. We’re always looking for ways to improve so your feedback is important to us to help us make our business even better. Please make sure you are linking in with your Line Manager about factors that may be affecting you in the workplace. Your store Big Rep is also a great person to link in with to share any feedback you have. Wishing you all the best! - Marks and Spencer.
Viewing 22 - 24 of 11,349 Reviews

Glassdoor has 12,938 Marks & Spencer reviews submitted anonymously by Marks & Spencer employees. Read employee reviews and ratings on Glassdoor to decide if Marks & Spencer is right for you.