Meltwater reviews

3.5

62% would recommend to a friend

(1,612 total reviews)
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John Box

71% approve of CEO

57% positive business outlook

Meltwater has an employee rating of 3.5 out of 5 stars, based on 1,612 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meltwater employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
1.0
Sep 23, 2019

Avoid this Cult at all costs

Recommend
CEO approval
Business Outlook

Pros

Very little. The office is nice enough (which is great because you’ll spend 60+ hours a week here). They work with some nice companies.

Cons

Everything. They’ll talk about how good the culture is. It is not. They have created a sub culture where everyone is expected to think the exact same way and having an individual thought or style is not welcome. Work life balance is completely non-existent. If you have an active life outside of work, you will be expected to abandon that for this organisation. The pay is below par, and even worse for the over-the-top hours they’ll expect you to do. If you try to be your own person, management and staff will ensure your time with the business is not long & enjoyable

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Meltwater Response
6y
We are very surprised and sorry to hear you feel this way about your time at Meltwater. Melbourne office has had minimal turnover and the data from the exit interviews do not match the views shared here. As such, what has been described is not representative of the culture and environment we strive to create. Structured employee feedback is taken every quarter and any grave concerns as described above usually bubble up very quickly and are addressed swiftly. That being said we can always improve in all we do, so take your feedback onboard seriously. For instance, acknowledging the growing awareness around mental health at the workplace, the Company has run several sessions on mindfulness at work, r u ok awareness and mental health. Most recently we had Dr Robert Scott PhD, through our actively used Employee Assistance Program (EAP), run a workshops for managers to develop their toolkit in support of our people with mental health, remove the stigma and ensure our people receive the best care. Your feedback is valued. If you feel there are issues that have indeed escaped my attention please reach out to me at Rachel.tschannen@meltwater.com, HR Director, APAC
1.0
Jun 24, 2019

Don't work here.

Recommend
CEO approval
Business Outlook

Pros

No accountability (if that's your thing). Employees spend a majority of their day online shopping or surfing Facebook. Some don't even bother calling in or coming to work. Anything goes, literally.

Cons

Creepy work atmosphere that's weirdly competitive when it should be collaborative. Leadership is incompetent, clearly lacking the most basic skills and knowledge needed to perform their jobs. Company is riddled with bizarre logistics and desperate people.

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Meltwater Response
6y
Thanks for your feedback, and sorry to hear you have negative feelings about your time at Meltwater. There are no fake reviews on our Glassdoor account, but we certainly appreciate your feedback on areas we can improve. What you've described is not consistent with our values and the culture we promote. Hard work, respect and a supportive, team atmosphere are central to our values and what we instill in our management layer. I encourage you to talk with your AD or VP and share this feedback.
1.0
Jul 31, 2018

This is a Sales Organization and Only Sales

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very Strong Culture - can be good if one relates to it, however, if you don’t, you’ll quickly find yourself an outcast.

Cons

Sales is and will lways be the Top Priority - everyone else will be treated subordinately and essentially seen as Sales support. Given this mentality, it is not uncommon to be disrespected by Sales members when they pressure you for certain deliverables that they’ve sold/are selling. I don’t believe this is the fault of the individual Sales members, but the cause of a bigger issue established by leadership – Monthly Sales Quotas – thus making the office very stressed by the end of the month. Lack of Diversity– vast majority of the office is Caucasian, often with Greek Life roots, which some appear to still proudly cling onto. This lack of diversity also creates a very homogenous culture. Frequent Unprofessional Behavior – the office will play common games found at Frat Parties (due to the Homogenous Frat culture), such as “Red Bull Flip Cup” or “Rage Cage” to motivate its employees No Clear Career Path/Growth for Non-Sales – I personally made significant contributions to growth of several notable accounts, yet never was rewarded with a raise/promotion and was paid significantly below (~30+%) market rate for my role and experience. Lack of Management Skills - Promotion within Sales (which affects non-Salespeople) is often given to high-performing sales members. While they may be good at sales, often times, they are not ready to manage others – thus leading to the disrespect/micro managing mentioned earlier. Extremely Uncompetitive Compensation - significantly below market rate. Non-sales people are also given a low base with a “performance bonus” component, which only seems to make sense for Sales roles (ex. commission, hitting quota). Once again echoing the point that Sales members are the only valued employees. Also don’t expect an annual raise or even an adjustment for inflation. Heavy Social Pressure - to attend company social events and to follow certain tacit rules, such as 8 am starting time for “Closing Week” (the last 5 business days of every month – as Sales teams have monthly quotas) even if you are not a Sales member. It is understood to take your lunch from 12-1. No one leaves before 5:30 pm (technical end of business). Even if one were to finish their work, there is social pressure to stay at the very least until 5:30.

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Meltwater Response
7y
Thanks so much for your feedback. As a diverse and fast-growing organization our culture is not going to be “one size fits all.” We value different ideas and perspectives and we want to make sure all employees and teams at Meltwater feel valued.
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