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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jul 7, 2015
Recommend
CEO approval
Business Outlook

Pros

You can work at home.

Cons

1. I spend 95% of my time editing mistakes made by the voice recognition system (we may be slower than software, but we are way more accurate when transcribing). 2. No holidays at all. Just PTO time accrued at less than 2 hours per 2-weeks. 3. Company is too big and TSMs very often are not familiar with problems MTs have. 4. Excruciatingly painful QC reviews in FIESA - such as being "dinged" for putting "cardiovascular" instead of "cardiac. or vice versa. 5. Pay is pretty awful (even when averaging 250 lines per hours). 6. Company does not supply anything. You have to purchase computer, purchase software, purchase Internet connection ad infinitum. 7. You have to know account specifics for company, then Nuance rules and then AHDI rules in that order.

1.0
Jul 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Really none apparent at all.

Cons

Treats their MLS and QC like garbage, implemented their new "patient safety plan" that forces MLS and QC to focus only on speed and ignore quality since the QA will always find non-errors to knock their pay down, literally cutting people's pay in half for the week if you miss a "the" in "the patient." In the QC meeting when they were telling us about this they literally said the same plan had failed and sent 2 other companies out of business... like... really...

1.0
Jul 2, 2015

QA specialist

Recommend
CEO approval
Business Outlook

Pros

leader in northwest region who began with company before corporate takeovers. Team in the region stuck it out due to loyalty to customers and teammates.

Cons

wages, appreciation of quality work, for employees which I supervised. Sent work oversees.

Viewing 2632 - 2634 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.