Is Oracle a good company to work for as a Customer Service Representative?

Customer Service Representative professionals working at Oracle have rated their employer with 3.2 out of 5 stars in 18 Glassdoor reviews. This is a lower than average score with the overall rating of Oracle employees being 3.5 out of 5 stars. Search open Customer Service Representative Jobs at Oracle now and start preparing for your job interview by browsing frequently asked Customer Service Representative interview questions at Oracle .

Does Oracle pay Customer Service Representative employees well?

Customer Service Representative professionals rate their compensation and benefits at Oracle with 3.1 out of 5 stars based on 18 anonymously submitted employee reviews. This is 3.2% worse than the company average rating for salary and benefits. Find out more about Customer Service Representative salaries at Oracle.

What are the top reviewed jobs at Oracle?

Software Engineer (1944) , Senior Software Engineer (1362) , Associate Consultant (1078) , Senior Consultant (1048) , Account Executive (1032) , Account Manager (992) , Principal Consultant (792) , Principal Software Engineer (763) , Sales Representative (742) , Member Of Technical Staff (729) , Business Development Consultant (720) , Software Developer (718) , Consultant (699) , Applications Developer (695) , Senior Member of Technical Staff (641)

What are the pros of working at Oracle according to real employee reviews?

"Good work life balance given so that you become lazy and settle down for less and compromise" ((in 8527 reviews)); "The benefits are good; it is nice to have access to the Oracle University classes." ((in 3521 reviews)); "Enjoyed working with the marketing team and the people there are great and easy to get along with." ((in 2437 reviews)); "its good and fine with calm culture" ((in 2210 reviews)); "work culture is good and your work is seen by all the people in the hierarchy" ((in 1848 reviews))

What are the cons of working at Oracle according to real employee reviews?

"Salaries are low for industry consequently have high turnover rate (3 mgrs in 2 years)." ((in 2357 reviews)); "No promotions and no bonuses (for promotions you need to go out of the company and come back)" ((in 1151 reviews)); "Managers seem to be caught up in politics and corruption quite frequently and are frequently bad at managing and very good at micromanagement." ((in 1050 reviews)); "Advancement and avoiding frequent layoffs depends solely on politics and relationships with those above you." ((in 658 reviews)); "poor leadership; managed by a spreadsheet and billable utilization with no other considerations; just a number" ((in 476 reviews))

Skip to content Skip to footer

Notifications

Oracle

Oracle Customer Service Representative reviews

3.2

9% would recommend to a friend

(18 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

26% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Representative employees have rated Oracle with 3.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

18 reviews

3.0

May 6, 2025

Oracle

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

very slow salary increase, almost inexistent

Cons

good and helpful team and manager

3.0

Aug 17, 2023

Overall ok

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

good benefits, big company, training

Cons

no salary increase, internal transfer very difficult, micro management in some departments, overtime not accepted in some departments or needs to be justified

4.0

Jun 8, 2023

Good

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work life balance and development plans

Cons

Salary is not indexed and in few years could be significantly diminished.

Viewing 1 - 3 of 18 Reviews

Top companies for "Compensation and Benefits" near you

VMware

4.4★Compensation & Benefits

Cisco

4.0★Compensation & Benefits

Miro

3.9★Compensation & Benefits

Deel

4.1★Compensation & Benefits

Jobs at Oracle

DRC Customer Success Intern - OVIP

DRC Customer Success Intern - OVIP

DRC Customer Success Intern - OVIP

Senior Customer Service Specialist

Senior Customer Service Specialist

Oracle reviews FAQs

Oracle reviews Oracle Customer Service Representative reviews

Oracle

Oracle Customer Service Representative reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Oracle

Overall ok

Good

Top companies for "Compensation and Benefits" near you

Jobs at Oracle

Oracle reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Oracle reviews FAQs

Jobs at Oracle

Company ratings over time