Oracle Customer Service Representative reviews

3.2

9% would recommend to a friend

(18 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

26% positive business outlook

Customer Service Representative employees have rated Oracle with 3.2 out of 5 stars, based on 18 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Representative professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

18 reviews
3.0
Sep 18, 2018
Recommend
CEO approval
Business Outlook

Pros

-Generous 401(k) -Didn't fire us after the acquisition -Sassy touchsreen laptops

Cons

-Oracle softwares are archaic and crash almost constantly -Slow to adapt. The call center had 100+ in queue for 3 months after a botched update roll out. Then the people they hired were for a time zone that didn't meet the queue needs -Stingy wfh opportunities. They tout "collaboration" but it's really management being unwilling to adjust their style

4.0
Aug 3, 2018

Environment

Recommend
CEO approval
Business Outlook

Pros

Good place to work with,the people,the management is good enough

Cons

They can do better in rewarding the employees

Viewing 16 - 18 of 18 Reviews

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